FACEBOOK CHAT NOT WORKING

Anonymous
2012-09-02T19:14:09+00:00

hi,

i am unable to use facebook chat on live messenger neither on PC nor WP7. 

In PC, i am getting all facebook updates but facebook chat isn't working. facebook chat is always OFF even when I click on "ON" (in new version ie. outlook.com)

On WP7, non of my friends appear online.

I am facing this problem from last 2 months. I have done all things, remove and add FB account many times but nothing happened. please help

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2012-10-20T18:41:02+00:00

    Are you guys really working on my issue?

    Why the **** its taking this much time to resolve the issue? Is Microsoft really interested in solving customer troubles?

    Really ridiculous that even after these many days, my issue is not resolved.

    Just tell to me if you are not able to solve this issue. I'll be glad to put up this Thread everywhere and appreciate your truly insincere efforts to the world.

    Totally pissed off as my Windows Phone and Windows 8 - both are of no use because of issue on Microsoft behalf.

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  2. Anonymous
    2012-10-16T23:21:19+00:00

    Hi Sanket_Shah_9e2587,

    I have re-escalated this issue to our Experts. Please wait for updates regarding this.

    Thanks.

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  3. Anonymous
    2012-10-16T13:43:46+00:00

    Simon and all Moderators,

    can you guys please update me on whats going on? how long do i need to wait for facebook chat to be working on? its really troubling me and am not happy the way you guys are dealing the issue.

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  4. Anonymous
    2012-10-15T17:34:38+00:00

    i have don all things but nothing happened, waiting for some woodoo to get FB chat back

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  5. Anonymous
    2012-10-15T17:32:12+00:00

    i have contacted them, but they said that contact MS as FB chat is working fine. My issue is that it is not working on my WP device, live ID :/

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