FACEBOOK CHAT NOT WORKING

Anonymous
2012-09-02T19:14:09+00:00

hi,

i am unable to use facebook chat on live messenger neither on PC nor WP7. 

In PC, i am getting all facebook updates but facebook chat isn't working. facebook chat is always OFF even when I click on "ON" (in new version ie. outlook.com)

On WP7, non of my friends appear online.

I am facing this problem from last 2 months. I have done all things, remove and add FB account many times but nothing happened. please help

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2012-12-03T01:53:11+00:00

    Hi,

    I have the same settings as you, except for login notifications. I don't think that login notifications may have something to do with it. Actually I don't have a clue why this issue happens -- hurry up Microsoft! --. I'm sorry

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  2. Anonymous
    2012-12-02T18:19:53+00:00

    I was facing the same issue, so let me tell what solved it to me. Microsoft didn't give a damn to even answer my question about facebook chat not working with their services (Outlook, Messaging App, WLM (both desktop and iPhone app), so thanks to one 3rd app trying to hack in my facebook acc I received an email from facebook  telling me to change my password, which I did. Some minutes after changing my facebook password, Microsoft sent me an email informing me that they were having issues with connect my account -- because of the password change -- and that could be solved by re-connecting. After I reconnected my account, magically services started to work again -- and still working. That solved the issue to me. 

    Instructions: Change your facebook password then wait for an email from Microsoft to reconnect your account. I hope it helps.

    Hi Victor,

    Thanks for this update :)

    Actually I've tried to follow your steps earlier but it didn't helped. Just curious to know something extra from you - My Facebook account has login notifications enabled, device notification enabled and runs on HTTPS compulsorily. Can you just test out with this combination on your end? I'll be much more grateful to you to know your experience on this combination.

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  3. Anonymous
    2012-12-02T18:08:28+00:00

    I was facing the same issue, so let me tell what solved it to me. Microsoft didn't give a damn to even answer my question about facebook chat not working with their services (Outlook, Messaging App, WLM (both desktop and iPhone app), so thanks to one 3rd app trying to hack in my facebook acc I received an email from facebook  telling me to change my password, which I did. Some minutes after changing my facebook password, Microsoft sent me an email informing me that they were having issues with connect my account -- because of the password change -- and that could be solved by re-connecting. After I reconnected my account, magically services started to work again -- and still working. That solved the issue to me. 

    Instructions: Change your facebook password then wait for an email from Microsoft to reconnect your account. I hope it helps.

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  4. Anonymous
    2012-12-02T06:32:52+00:00

    Hi,

    We are sorry for the late response but our experts is still working on your issue and your patience is highly appreciated while waiting for their response. Kindly visit this thread regularly for updates.

    Thanks! Where the **** are your experts? You all are true lazy bones. You can't even solve the issue even when more than 2 months have passed. Do you have really experts with you or you are just bluffing to the world? This is most sucking site I've ever seen where nobody cares for the customers and issues raised.

    You all have crossed my patience limit and to my surprise, my FB Chat is not even working with my other accounts.

    Its the microsoft that totally sucks as of now and am truly repenting my decision to work for you, to market azure and windows 8 for you.

    If you guys have any shame left, do reply me or I'll consider you all as true dumbs, with least amount of brains and totally careless on customer management side.

    Totally disgusting experience with you guys.

    • Sanket.

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  5. Anonymous
    2012-11-28T06:31:39+00:00

    hi had same problem nd try your suggestions bt yet not facebook chat doesnt on

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