FACEBOOK CHAT NOT WORKING

Anonymous
2012-09-02T19:14:09+00:00

hi,

i am unable to use facebook chat on live messenger neither on PC nor WP7. 

In PC, i am getting all facebook updates but facebook chat isn't working. facebook chat is always OFF even when I click on "ON" (in new version ie. outlook.com)

On WP7, non of my friends appear online.

I am facing this problem from last 2 months. I have done all things, remove and add FB account many times but nothing happened. please help

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2013-02-11T19:51:23+00:00

    Hello,

     

    We would like to clarify if you're using a web messenger or Windows Messenger client. If you're using Windows Messenger client, are you connected in Facebook? Please check your settings by following the steps below:

     

    1. Go to http://profile.live.com/services/connect?sourceid=fb&authz=true
    2. Click "Connect with Facebook" ****3. Follow the connect flow in the pop-up.
    3. Please sign out and sign in your account in Windows Live Photo Gallery and try to upload the photos in Facebook again.

    If you've already done with the steps that has been provided, remove your connection in Facebook and try to add your Facebook account again using the steps that had been provided.

     

    Let us know the results afterwards.

     

    Thanks!

    I have tried this a few times, but I keep getting a page cannot be displayed error. Is anyone else still getting this?

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  2. Anonymous
    2012-12-20T19:10:49+00:00

    Hi,

     

    I sincerely apologize for not being able to answer your post in a timely manner. We are experiencing high contact volume at this time which has caused our delayed response. Our team is still investigating this issue. We appreciate your patience while we work through this situation as quickly as possible.

     

    Thanks!

    Its really really ridiculous that till now I haven't got any response from your side. What the he11 is your team doing? Is it really Microsoft? Why don't your engineers are showing any efforts to solve the issue?

    Its 4 months - issue still unresolved and you call it as Customer Satisfaction. If someone asks me for the worst company in the world, I'll say Microsoft Answers tops in that.

    Give me a time frame by  when I can expect my problem to get resolved.

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  3. Anonymous
    2012-12-09T03:03:04+00:00

    Hi,

    I sincerely apologize for not being able to answer your post in a timely manner. We are experiencing high contact volume at this time which has caused our delayed response. Our team is still investigating this issue. We appreciate your patience while we work through this situation as quickly as possible.

    Thanks!

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  4. Anonymous
    2012-12-07T19:46:16+00:00

    Hi,

     

    We are sorry for the late response but our experts is still working on your issue and your patience is highly appreciated while waiting for their response. Kindly visit this thread regularly for updates.

     

    Thanks!

    Hey lazy bones - did you got any solution or you guys are still dumb - straight from your colleges?

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  5. Anonymous
    2012-12-03T10:31:22+00:00

    Hi,

    I have the same settings as you, except for login notifications. I don't think that login notifications may have something to do with it. Actually I don't have a clue why this issue happens -- hurry up Microsoft! --. I'm sorry

    Hi,

    Thanks for your very quick reply. I seriously think you should have been on Microsoft side :) You are the quick responder.

    Anyways, let me wait for those Microsoft lazy bones to get on work. I fail to understand that for what they are taking the salary and why they are running this forums.

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