FACEBOOK CHAT NOT WORKING

Anonymous
2012-09-02T19:14:09+00:00

hi,

i am unable to use facebook chat on live messenger neither on PC nor WP7. 

In PC, i am getting all facebook updates but facebook chat isn't working. facebook chat is always OFF even when I click on "ON" (in new version ie. outlook.com)

On WP7, non of my friends appear online.

I am facing this problem from last 2 months. I have done all things, remove and add FB account many times but nothing happened. please help

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2013-04-16T17:59:25+00:00

    facebook chat (microsoft account) has even stopped working with skype.

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  2. Anonymous
    2013-04-16T17:57:02+00:00

    even i'm facing the same problem since more than 2 months..

    i've lumia 800 with windows 7.8

    did the same exercise of removal of fb account from hotmail and reconnecting, all in vain..  plz if u get any soution do update me too..

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  3. Anonymous
    2013-04-13T18:30:51+00:00

    This method did not work for me. I tried all the steps you mentioned but my Facebook chat from Hotmail is still not working. The Facebook chat feature is also not working on Windows Phone. Please help.

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  4. Anonymous
    2013-04-03T08:46:13+00:00

    I got it solved, 

    first I did this one by one, and it seems that the order is very important to get it to work.

    First remove facebook connection from Hotmail then sign out of Hotmail.

    Then on facebook change your password and make sure you select log out of all services.

    When facebook logs you back in. make sure you log out from facebook too.

    Then log on to Hotmail. Connect facebook once again. when you try to connect facebook it will redirect you to the facebook login page.

    Type in your FB username and new password. it will take few seconds to connect. then it will send you back to the hotmail application page.

    go to hotmail. go online and check your facebook chat presence.

    Make sure you use Internet Explorer not Chrome.

    This worked for me.

    hope it helps u

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  5. Anonymous
    2013-04-03T08:10:08+00:00

    I have the same problem, thing is now I have facebook chat connected but it's not ON.

    When I click on Facebook chat - > On . it never changes it's always off

    I tried reconnecting, changing passwords.. everything but nothing worked.

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