FACEBOOK CHAT NOT WORKING

Anonymous
2012-09-02T19:14:09+00:00

hi,

i am unable to use facebook chat on live messenger neither on PC nor WP7. 

In PC, i am getting all facebook updates but facebook chat isn't working. facebook chat is always OFF even when I click on "ON" (in new version ie. outlook.com)

On WP7, non of my friends appear online.

I am facing this problem from last 2 months. I have done all things, remove and add FB account many times but nothing happened. please help

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2012-10-12T19:17:50+00:00

    Any updates?

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  2. Anonymous
    2012-10-12T04:26:33+00:00

    Hi Francis_S,

    I've followed your steps and situation is still same.

    I'd have appreciated if Microsoft would have checked these things before launching outlook and converting out accounts from live.com to outlook.com. An important feature is now broken - on all Devices of my account that includes Live Messenger, Windows Phone 7.5 on Lumia 800 and Windows 8.

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  3. Anonymous
    2012-10-12T00:19:18+00:00

    Hi everyone,

    I would like to make a suggestion. Please try the steps provided below:

    1. Login to out Hotmail account.
    2. Navigate to your People page.
    3. Click your name on the upper right corner of your screen, then make sure that Available is selected as well as "Available on" then Facebook chat" is set to "On".

    It is also advisable to ask assistance of any of your friends to simulate a live chat via Facebook and Hotmail to verify that it is really not working.

    Please do update us through this thread so we will know if the issue has been resolved.

    Thanks!

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  4. Anonymous
    2012-10-11T17:03:02+00:00

    I've provided reply to your post.

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  5. Anonymous
    2012-10-11T17:00:59+00:00

    I grant you my permission to access my Microsoft account

    PUID:<removed by the moderator>

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