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hi,
i am unable to use facebook chat on live messenger neither on PC nor WP7.
In PC, i am getting all facebook updates but facebook chat isn't working. facebook chat is always OFF even when I click on "ON" (in new version ie. outlook.com)
On WP7, non of my friends appear online.
I am facing this problem from last 2 months. I have done all things, remove and add FB account many times but nothing happened. please help
Organizing and accessing contact information in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
I sincerely apologize for not being able to answer your post in a timely manner. We are experiencing high contact volume at this time which has caused our delayed response. Our team is still investigating this issue. We appreciate your patience while we work through this situation as quickly as possible.
Thanks!
Hi,
We are sorry for the late response but our experts is still working on your issue and your patience is highly appreciated while waiting for their response. Kindly visit this thread regularly for updates.
Thanks!
Hey lazy bones - did you got any solution or you guys are still dumb - straight from your colleges?
Hi,
I have the same settings as you, except for login notifications. I don't think that login notifications may have something to do with it. Actually I don't have a clue why this issue happens -- hurry up Microsoft! --. I'm sorry
Hi,
Thanks for your very quick reply. I seriously think you should have been on Microsoft side :) You are the quick responder.
Anyways, let me wait for those Microsoft lazy bones to get on work. I fail to understand that for what they are taking the salary and why they are running this forums.
Hi,
I have the same settings as you, except for login notifications. I don't think that login notifications may have something to do with it. Actually I don't have a clue why this issue happens -- hurry up Microsoft! --. I'm sorry
I was facing the same issue, so let me tell what solved it to me. Microsoft didn't give a damn to even answer my question about facebook chat not working with their services (Outlook, Messaging App, WLM (both desktop and iPhone app), so thanks to one 3rd app trying to hack in my facebook acc I received an email from facebook telling me to change my password, which I did. Some minutes after changing my facebook password, Microsoft sent me an email informing me that they were having issues with connect my account -- because of the password change -- and that could be solved by re-connecting. After I reconnected my account, magically services started to work again -- and still working. That solved the issue to me.
Instructions: Change your facebook password then wait for an email from Microsoft to reconnect your account. I hope it helps.
Hi Victor,
Thanks for this update :)
Actually I've tried to follow your steps earlier but it didn't helped. Just curious to know something extra from you - My Facebook account has login notifications enabled, device notification enabled and runs on HTTPS compulsorily. Can you just test out with this combination on your end? I'll be much more grateful to you to know your experience on this combination.