Outlook for Mac 15.3 (Outlook 365) gets hung up on Sync Pending

Anonymous
2014-11-17T15:30:57+00:00

The only way to fix this is to reboot outlook. I end up doing this 10 time a day. Is there any fix?

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

112 answers

Sort by: Oldest
  1. Anonymous
    2014-11-22T16:54:53+00:00

    Thanks for forwarding along, that worked for me as well.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-11-23T23:47:00+00:00

    Not working for me. Message shows "All folders are up to date" but no message sync. Only works when connected to the same network as Exchange Server or over VPN.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-11-24T11:41:30+00:00

    [Solved - at least temporarily till a fix is released]

    ...

    That's it, Outlook should stay synced now. 

    This did not work for me. I still get "Sync Pending". Furthermore it doesn't even seem to generate the log files, or, the spot it mentions to look is not the right spot for logs.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-11-24T15:22:08+00:00

    For me it makes it worse as it shows all folders are up to date but no new mail shows. Working fine in the cloud as my phone is up to date. Looks like I will have to roll back to Outlook 2011. I can't believe no one from Microsoft has said a word..

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-11-26T13:21:10+00:00

    Did not work for me either. The only result is that the message "sync pending for this folder" no longer appears in the blue status bar. Emails still do not come in. This seems to be a "real" issue so I hope someone from the Outlook for Mac team is watching this thread...

    Was this answer helpful?

    0 comments No comments