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The only way to fix this is to reboot outlook. I end up doing this 10 time a day. Is there any fix?
Using older versions of Outlook for Mac in business environments
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Pretty ridiculous that they haven't pushed an update that fixes this or provided any sort of helpful input.
Reverting back to Outlook 2011. It's not pretty, but at least I can read my email without having to close and restart the program.
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same issue here. has anyone gotten an answer yet?
Exactly the same for me. Sync pending, and no new email unless I close and reopen Outlook. Meanwhile, Apple Mail and iPhone are getting emails ok. Pretty devastating - an email system that doesn't deliver email. Like other users, I don't have a huge number of emails in my Inbox so don't believe the issue relates to that, and have previously emptied the Inbox cache - which was a suggestion I spotted elsewhere. All to no effect.
Seeing the same issue but I find that mail flow works as normal so it appears to be cosmetic for now. Mail appears in Outlook seconds after the ding notification on my iPad
That is not my experience at all. My sync has been pending for over 8 hrs now, and the inbox isn't showing any new mail, but I know I've been getting it based on my phone.