Outlook for Mac 15.3 (Outlook 365) gets hung up on Sync Pending

Anonymous
2014-11-17T15:30:57+00:00

The only way to fix this is to reboot outlook. I end up doing this 10 time a day. Is there any fix?

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-04-20T05:46:42+00:00

    It seems to be resolved for me by turning off all my rules (Home tab > Rules). When I turn them back on it reoccurs. But going by this thread, I think this error has multiple causes, which is why the solutions are so varied and unreliable. Good luck everyone.

    I broke my rule of never using prerelease software - now I remember why I made this rule.

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  2. Anonymous
    2015-04-02T11:14:54+00:00

    This appeared to do the trick for me.

    Annoying to have the message at the startup of Outlook, but I'll take a single click if it means a syncing mailbox.

    Hopefully the full release of 2016 will resolved this.

    Thanks!

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  3. Anonymous
    2015-03-27T14:11:24+00:00

    Worked for me, thanks for investing the pain with MS support :)

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  4. Anonymous
    2015-03-11T21:30:19+00:00

    Progress made, 

    I followed the lock file process described earlier but that alone made no difference.

    So I went back and removed all links to other shared calendars, then went back to the lock on the file. 

    I had to remove the entire reference to the OWA address as well as the EWS/Exchange.asmx portions of the server addresses.  Ultimately the address line is https://servername.domain.com then locked the file in "get info".  

    the process of both portions somehow I got the instance of Outlook 365 to pull mail. it delivers about 5-10 minutes after my iPhone but I am getting the mail.  

    Still no shared calendar function which defeats the purpose of the instance of Outlook on the Mac.  The Mac Calendar works perfectly. Sad to be MS. 

    When did software become acceptable to kinda work?

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  5. Anonymous
    2015-03-11T11:58:28+00:00

    Removing public folders from Outlook (15.8) has fixed the sync pending problem for us.  

    mark

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