Outlook for Mac 15.3 (Outlook 365) gets hung up on Sync Pending

Anonymous
2014-11-17T15:30:57+00:00

The only way to fix this is to reboot outlook. I end up doing this 10 time a day. Is there any fix?

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Jim G 134K Reputation points MVP
    2014-12-26T17:01:04+00:00

    Please use the Smile feature to alert Microsoft to this problem. This is a user-to-user forum. Microsoft may not realize they have a problem that needs fixing. Each person affected should send in a report so that Microsoft realizes it's not a problem that affects just one or two Macs.

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  2. Anonymous
    2014-12-23T15:36:57+00:00

    Here is what I did and haven't had any problems for around a month. Originally my account was migrated from Office 2011. So I went into Outlook 15 and deleted my exchange account. I then readded it fresh and let it do a sync from scratch. Once I did that, I haven't had any sync issues.

    As with everything else in this thread, YMMV.

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  3. Anonymous
    2014-12-23T14:53:37+00:00

    Unfortunately I have exactly the same experience - Uninstalled 15.3, installed 15.4 exactly the same problem - Sync pending, and looking in Activity Monitor Outlook process sits at around 160% CPU, therefore MacBook gets extremely hot... Common guys this has been going on for far too long now, sort it out.

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  4. Anonymous
    2014-12-23T14:17:08+00:00

    We should stick to the version mentioned in the title of the thread (15.3).

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  5. Anonymous
    2014-12-23T08:51:43+00:00

    The solution I posted on July 7th continues to work for me.  Has anyone else tried that?

    For my understanding you are using Outlook 2011 and not the new Outlook 15.x

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