Still getting emails from blocked sender

Anonymous
2013-08-06T10:52:17+00:00

I keep getting spam emails from the same senders even though I've already blocked their domains, as well as all of the other email addresses/domains that were found in the message sources. 

  • WHY am I still receiving messages from domains that are blocked??
  • Why is there no option to simply block a sender's I.P. address?

All of the spam I receive comes from the same 3 or 4 I.P. addresses, but they have tons of domains at their disposal to spam people with.

I don't want to resort to creating a new 'rule' every time these idiots come up with a new domain to send their spam from. So before you suggest that I create a new rule for each and every one of these email addresses, my response to that is NO. I shouldn't have to. Aside from the fact that doing such a thing would be far too time-consuming, when I block someone, I expect my email provider to perform that function properly and without fail.

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Anonymous
2013-08-26T05:08:24+00:00

Hi,

Thank you for the information you have provided.

I have made some adjustment on your account. If the issue still persist, please get back to us and let us know the outcome of the issue.

Your cooperation on this matter will be highly appreciated.

Thanks!

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118 additional answers

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  1. Anonymous
    2017-03-08T18:01:38+00:00

    No, if you block a sender

    the filter is supposed to BLOCK that sender. The only reason they keep sending the messages is because the filter is not doing its job. Several viruses travel through spam senders.

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  2. Anonymous
    2017-03-08T19:22:50+00:00

    You THINK the filter isn't doing it's job...have you checked the HEADER?

    Have you checked for variances in the address or differences between the listed sender and the address you blocked?

    Have you done some thinking to see if that mail is actually being imported from another address and if so blocked it there?

    Have you checked to see if a site you signed up for is reputable or has been hacked lately?

    Have you read the terms for using the site? Nobody has forced you to use the site. You have no implied warranty for a free email site. This site here is a PEER TO PEER support site, and assisted by moderators. The people that are trying to help can be seasoned tech workers or they can be average users who want to help others with what they know.  But you have to do your own homework as well. Don't assume that it is a problem for everyone, because it certainly isn't. A vague my email is broken is of little use, there are different reasons for that for any user. You can't tell a doctor it hurts here and expect them to write a prescription without details.

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  3. Anonymous
    2017-03-08T20:11:58+00:00

    If you do not feel comfortable with the argument, stay away, because you are writing as if you are the only one who knows how to set up an email server. First, I would like to tell you that I appreciate the effort; however, before the "block" option was disabled, it did work perfectly. Second, just pretend that you know a little less and you will be loved more. Have a nice day......:)

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  4. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2017-03-08T20:21:29+00:00

    > No, if you block a sender the filter is supposed to BLOCK that sender.

    No, that's not how Outlook.com's blocked sender feature works. When you block a sender, subsequent messages from that sender are delivered to the Junk Email folder. It doesn't prevent delivery. You may not like that, but it's how Microsoft chose to implement it. Microsoft documents this behavior here: Block a mail sender. This page applies to Office Outlook 2013 and 2016, but Microsoft has made Outlook.com behave that way as well so all of its "Outlook" products behave the same way.

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