Microsoft's gradual migration of Hotmail users, the June/July 2016 Roll Out has been fraught with problems which really should not have existed, for example it opens e-mails automatically whether or not you wish to open them. Those which are 'phishing' or
contain malware are, allegedly, safe unless a link within the e-mail is 'clicked', but the sender can easily mark e-mails so that he knows that it has been opened and thus knows that he has a valid address. Further it is now difficult to identify the sender
by hovering the pointer under the sender's name- sometimes it works, sometimes it works only after a lengthy wait and sometimes not all all. The frame in which Outlook was set up as Hotmail was simple to navigate, but I had to get my IT skilled son in law
to restructure it so that I could open e-mails, and see the whole screen rather than just 3 or 4 e-mails at a time.
There is an old saying in England ' If it ain't broke. don't fix it'. Such a pity Microsoft does not follow this maxim. Its time could be much better used in fixing problems, glitches, bugs etc some of which it has created itself, perhaps unwittingly, but
to misquote the maxim I have cited 'If it is broke-do fix it.'
It would also be helpful if Microsoft made itself more easily contactable and perhaps remember that not all users are IT skilled. Senior folk such as myself need things set out in language that we understand, not IT 'gobbledegook'. My final 'beef' is that
Microsoft tries to charge users when advising how to get round or fix a problem it created.