Still getting emails from blocked sender

Anonymous
2013-08-06T10:52:17+00:00

I keep getting spam emails from the same senders even though I've already blocked their domains, as well as all of the other email addresses/domains that were found in the message sources. 

  • WHY am I still receiving messages from domains that are blocked??
  • Why is there no option to simply block a sender's I.P. address?

All of the spam I receive comes from the same 3 or 4 I.P. addresses, but they have tons of domains at their disposal to spam people with.

I don't want to resort to creating a new 'rule' every time these idiots come up with a new domain to send their spam from. So before you suggest that I create a new rule for each and every one of these email addresses, my response to that is NO. I shouldn't have to. Aside from the fact that doing such a thing would be far too time-consuming, when I block someone, I expect my email provider to perform that function properly and without fail.

Outlook | Web | Outlook.com | Contacts

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Anonymous
2013-08-26T05:08:24+00:00

Hi,

Thank you for the information you have provided.

I have made some adjustment on your account. If the issue still persist, please get back to us and let us know the outcome of the issue.

Your cooperation on this matter will be highly appreciated.

Thanks!

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  1. Anonymous
    2016-04-27T05:45:54+00:00

    Im having the same problem but im being harassed! Can u please fix it!

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  2. Anonymous
    2016-04-27T11:25:50+00:00

    Hi Fabiola,

    Thank you for posting your response.

    I understand how frustrating it is when we receive unwanted Emails even after blocking them. Don’t worry, we are here to assist you.

    Before we start troubleshooting the issue, we require more information to assist you better.

    1. How exactly are you accessing your Email account? Is it through a web browser, Microsoft Office or any other Mail Client?
    2. Have you tried the suggestions provided in the above response?

    Let’s add the Email address in blocked list and set your Junk mail filter setting to Exclusive. If you set your Junk mail filter level to Exclusive, only messages from your contacts and safe sender’s lists will be allowed to go to your Inbox. Follow the steps to change the filer settings.

    1. Sign into your Outlook.com account.
    2. Click on Gear symbol or Settings.
    3. Click on Options.
    4. Go to filter and report, select the options Exclusive, and then click Save.

    Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

    Thank you.

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  3. Anonymous
    2016-04-27T17:31:09+00:00

    What about the other emails I accidently subscribed on (like the fake sites) asking for my Email (for free stuff) I've tried unsubscribing and their still showing up on my junk box help me!!

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  4. Anonymous
    2016-04-28T13:10:51+00:00

    Hi,

    Thank you for posting your response.

    As you doesn’t want to receive this emails in Junk folder as well, I suggest you to create rules for this emails and set the “action to delete”, while creating the rule.

    Do let us know if your issue is resolved. For any further information, feel free to contact us.

    Thank you.

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