Still getting emails from blocked sender

Anonymous
2013-08-06T10:52:17+00:00

I keep getting spam emails from the same senders even though I've already blocked their domains, as well as all of the other email addresses/domains that were found in the message sources. 

  • WHY am I still receiving messages from domains that are blocked??
  • Why is there no option to simply block a sender's I.P. address?

All of the spam I receive comes from the same 3 or 4 I.P. addresses, but they have tons of domains at their disposal to spam people with.

I don't want to resort to creating a new 'rule' every time these idiots come up with a new domain to send their spam from. So before you suggest that I create a new rule for each and every one of these email addresses, my response to that is NO. I shouldn't have to. Aside from the fact that doing such a thing would be far too time-consuming, when I block someone, I expect my email provider to perform that function properly and without fail.

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Anonymous
2013-08-26T05:08:24+00:00

Hi,

Thank you for the information you have provided.

I have made some adjustment on your account. If the issue still persist, please get back to us and let us know the outcome of the issue.

Your cooperation on this matter will be highly appreciated.

Thanks!

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  1. Anonymous
    2014-07-02T19:52:20+00:00

    Hi Curious23, 

    I can understand your frustration regarding emails that are still being received from your account even after you've added them to your blocked senders list. Let us see how I can help. 

    Please confirm if you've already tried the to set your account to Exclusivein order minimize spam emails that you have been receiving. If you haven't done so, you may refer to John Paul M.'s post for the how-to steps or to the updated version that I will be providing. 

    1. Log in to your account.
    2. Once your Inbox contents are shown, click the gear icon right beside your account name found on the upper right hand corner.
    3. Select Options in the drop-down menu.
    4. Right under "Preventing junk email", choose Filters and Reporting.
    5. Choose the option Exclusive.
    6. Hit on Save.

    Messages from blocked senders should be automatically deleted. If, in case, the spammer managed to bypass the Junk mail filter, please report this to our Microsoft Online Safety Team. For more information on this, refer to the article below.

    **Deal with abuse, phishing, or spam in Outlook.com**

    Should you have other questions, clarifications or any other concerns, please reply to thread and we will be happy to further assist you.

    Regards,

    Jeffrey

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  2. Anonymous
    2014-07-02T17:06:20+00:00

    Hi,

    I'm still getting emails from a blocked sender. How can this situation be remedied?

    Thanks in Advance

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    30+ people found this answer helpful.
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  3. Anonymous
    2014-01-06T08:14:28+00:00

    Hi,

     

    Thank you for the information you have provided.

     

    I have made some adjustment on your account. If the issue still persist, please get back to us and let us know the outcome of the issue.

     

    Your cooperation on this matter will be highly appreciated.

     

    Thanks!

    I'm still receiving emails from blocked domains. Why are we not allowed to block a sender's I.P. address??

    Almost a MONTH with no response?

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  4. Anonymous
    2013-12-18T19:40:21+00:00

    Because its Microsoft, or  erm Microshaft, they dont give 2 ****s

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    3 people found this answer helpful.
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