I must and whole heartedly must agree with what you have said and stated here, as it is a total disgrace that outlook.com has so many problems and issues that is it literally pathetic and all you keep hearing and receiving from Microsoft is "We are sorry
for this convenience". It has gotten to the point, I am seriously considering closing my outlook.com email account due to the fact it is not dependable at all.
I will give a perfect example of what happened yesterday. I was attempting to "empty" my deleted emails folder and I right clicked on it and there was the option to empty the folder. I clicked on it and a warning message came up stating, "You are about the
delete all the emails in this folder" and I clicked on it as that is what I wanted and desired to do. So it started it's process and there was this wheel spinning on the screen and another idiotic message, "We are running as fast as we can" and about a minute
later another warning message came up on the top of the screen, "Something happened on our end and please refresh the brower". So I did refresh the browser and attempted to do the process all over again and it still did not work and the end result is I was
unable and still not able to empty out the entire contents of my deleted emails folder.
I am not sure who is in command over there at Microsoft research and development and quality control, but I have been in the information technology business for 30 years and if I had ever released a product or deliverable into production like that with so
many problems and issues, I would have been fired and terminated immediately and I would be standing on the corner in New York City with a cup in my hand begging for money. Both thumbs down Microsoft on your outlook.com email product as it leaves much room
for desire...