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I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.
When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .
This problem does not affect dates in the Anniversay field only the birthdays!
If I correct the birthday field on my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!
I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.
If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.
I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.
EDIT, Things get worse!
I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.
This has got to be a problem with the database on the server!
Organizing and accessing contact information in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Everyone,
I'm sorry for the delayed response. Please complete the information below so we could further investigate:
• The email address of the affected account.
• Your mobile device.
• Your device's OS version.
• The synchronization/app that you use to sync your account.
Thank you.
To what address can I email you the requested information?
To what address can I email you the requested information?
I'm also having the same question ;-)
Some people have the same problem. Outlook.com contacts birthday is correct but synchronized +1 day on other devices like Smartphone (Samsung or iPhone or whatever) No reply from MS support! I also posted my email adress there but no reply. Obviously it is not a problem of the mobile devices because several other people have the same problem on windows software!
Thread is here:
Currently there is no correct synchronization with Outlook.com!
We have the same on three live accounts syncing to iPhones:
******@live.de
******@live.de
******@live.de
Device: iPhone 4 & 4s
OS: iOS 5 & iOS 6
App: iOS Mail App
Three different people with three iPhones...this can not be a individual case!! There are not that much settings for birthdays in contacts! Even though I myself do not synchronize the outlook.com calendar, just the mails and the contacts...so it has nothing to do with the calendar settings.
I see no option to get outlook.com and iPhone to the same birthday...
Me too,
Device: iPhone 4 & 4s
OS: iOS 6
App: iOS Mail App
I can send you my email address of the affected account, if you open a private message. I have exactly the same problem. But if you set your phone to us-timezone the birthday is right, so I believe the Problem is Outlook.com is not sending any time zone.