birthday dates move forward one day when entered in outlook.com but synced to mobile (British summer time)

Anonymous
2012-09-05T13:06:37+00:00

I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.

When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .

This problem does not affect dates in the Anniversay field only the birthdays!

If I correct the birthday field on  my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!

I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.

If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.

I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.

EDIT, Things get worse!

I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.

This has got to be a problem with the database on the server!

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2013-10-03T04:33:07+00:00

    Hi Geoffrey_A.,

    i just checked again and the issue has not been fixed yet.

    Birthdays still move forward one day on outlook.com when entered on the iPhone (iOS 7.0.2).

    Regards

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  2. Anonymous
    2013-10-15T16:32:02+00:00

    The issue is definitely not fixed yet. 

    Also, just so everyone is on the same page, this has absolutely nothing to do with iPhones or any specific type of mobile device. It's a problem with Outlook, outlook.com, and mobile devices in general.

    Any word on how to fix this? Like several others, I have hundreds of contacts with birthdays, and have no idea which ones are correct or incorrect now, since many have been added/edited over the last year.

    -Tony

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  3. Anonymous
    2013-10-15T18:59:01+00:00

    Hi,

    I think maybe it would help if everbody  who reads this thread (1828 views) would write a feedback from Outlook.com (Option -> Feedback) or would post a comment to an article at the Outlook Blog this would increase the pressure, would demonstrate how my people need a fix and how big the pain really is!

    So take action, please!

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  4. Anonymous
    2013-10-18T00:20:11+00:00

    I switched over to Microsoft's Mail/Contacts/Calendar ecosystem recently.  As time rolls on I'm finding out all sorts of issues present within.  This particular issue is pretty annoying, but how has it existed this long without a fix?  I've tried a bunch of the workarounds and none of them work.  How do we get this issue escalated?

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  5. Anonymous
    2013-10-18T06:52:02+00:00

    Hi richardeid,

    Welcome to Microsoft Community forum. Are you also having the same issue wherein birthday dates on Calendar when synced to mobile moves one day forward?

    If yes, what troubleshooting steps have you already tried? Did you receive an error message? If yes, please provide it here. Also, provide your mobile device name, type, OS and your affected email address on the private message I've created. Make sure that you're signed in here to view the message.

    This information will greatly facilitate with our investigation. We look forward to your reply.

    Thank you.

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