birthday dates move forward one day when entered in outlook.com but synced to mobile (British summer time)

Anonymous
2012-09-05T13:06:37+00:00

I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.

When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .

This problem does not affect dates in the Anniversay field only the birthdays!

If I correct the birthday field on  my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!

I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.

If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.

I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.

EDIT, Things get worse!

I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.

This has got to be a problem with the database on the server!

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2013-04-29T09:04:54+00:00

    I can confirm

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  2. Anonymous
    2013-04-29T09:06:52+00:00

    Well this is a little improvement. :-)

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  3. Anonymous
    2013-05-14T09:55:14+00:00

    Ok, I've left this problem alone for quite a long time now and now I remembered to check the forums. So, after I did the initial synhronization with Hotmail (year and a half ago), all my contact's birthdays were set one day behind. Instead of 03.12.1990 I have now 02.12.1990. I though Microsoft will fix this someday and set all the dates back to original. Till now nothing happened.

    My question is, will there ever be a fix for this, or do I really have to manually change all the 650 dates? I don't even know, which ones are wrong and which are ok, since I've added some more contacts with birth dates in the meantime??

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  4. Anonymous
    2013-05-15T00:07:12+00:00

    Hi Everyone,

    Welcome to Microsoft Community. Please be informed that the product group is aware of the issue and working for a fix. However, there's no ETA on when will the issue be resolved.

    Please check back on this thread for updates.

    Thanks,

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  5. Anonymous
    2013-05-30T14:25:54+00:00

    Have the same problem in Android

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