birthday dates move forward one day when entered in outlook.com but synced to mobile (British summer time)

Anonymous
2012-09-05T13:06:37+00:00

I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.

When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .

This problem does not affect dates in the Anniversay field only the birthdays!

If I correct the birthday field on  my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!

I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.

If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.

I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.

EDIT, Things get worse!

I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.

This has got to be a problem with the database on the server!

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

162 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2013-04-29T08:34:29+00:00

    Die Issue still exisits in the "contacts" Part.

    Brithday Calender is correct since some month.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-04-29T08:39:34+00:00

    Hi everybody,

    I just deleted my contacts on my iPhone and pulled them again and the bug seems to be fixed finally.

    David

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-04-29T08:45:55+00:00

    The bug still exists here:

    http://i.imgur.com/mZ4czsH.png

    http://i.imgur.com/mVlIqyn.png

    new contact created on iPhone

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-04-29T08:53:37+00:00

    I can confirm that the bug still exists.

    Try to create a contact on your smartphone or change the birthday of an existing contact - on outlook.com the birthday date will move one day back.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-04-29T09:02:34+00:00

    Hi,

    creating and chaning contacts on the smartphone is still not working. sorry, my fault!

    but after pulling the contacts out of outlook.com : if you change the contact online in outlook.com it's synced back correct. so it seems like syncing from outlook.com to iphone works but its not working backwards.

    can anybody confirm?

    Was this answer helpful?

    0 comments