birthday dates move forward one day when entered in outlook.com but synced to mobile (British summer time)

Anonymous
2012-09-05T13:06:37+00:00

I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.

When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .

This problem does not affect dates in the Anniversay field only the birthdays!

If I correct the birthday field on  my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!

I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.

If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.

I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.

EDIT, Things get worse!

I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.

This has got to be a problem with the database on the server!

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2018-09-22T14:48:19+00:00

    An update to this issue would be nice. The real issue I have is if you update the contact on your mobile device, it updates the contact with the wrong (+1 day) birthday then when you save the changes not only is the birthday now wrong in exchange but it is now +2 days off on your mobile device. This will continue to “walk” the birthday forward every time you make ANY changes to the contact on a mobile device.

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  2. Anonymous
    2018-09-19T23:43:00+00:00

    Can we get an official update on when this is expected to be resolved, since this has been an ongoing issue, literally, for years?

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  3. Anonymous
    2018-09-19T15:05:15+00:00

    Amazing, having this issue for 5 years now!

    Once in a while (every year or so) I spend hours finding a solution. No success.

    I am willing to delete and rewrite hundreds of contacts manually if it would work afterwards!

    But all newly created contacts will have this....

    Please help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  4. Anonymous
    2018-09-18T00:02:00+00:00

    Thank you, Mark, for this workaround.

    I believe I shall try it.

    I would have thought that this long-standing problem would have been fixed by now.

    I live in coastal South Carolina and not been traveling. Time zone changes were not involved.

    Definitely an incompatibility problem.

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  5. Anonymous
    2018-09-17T05:27:22+00:00

    The best workaround I’ve found is to stop using the birthday field in Contacts, instead I created a new calendar in Outlook.com and I put all birthdays and anniversaries in that. I haven’t had the problem again since (I started doing this a couple of years ago).

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