birthday dates move forward one day when entered in outlook.com but synced to mobile (British summer time)

Anonymous
2012-09-05T13:06:37+00:00

I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.

When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .

This problem does not affect dates in the Anniversay field only the birthdays!

If I correct the birthday field on  my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!

I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.

If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.

I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.

EDIT, Things get worse!

I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.

This has got to be a problem with the database on the server!

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2012-12-04T14:14:38+00:00

    Hi,

    Our team is aware of this issue and a fix is being worked on. We will update you once the is an update regarding the release of the fix. Your patience is higly appreciated as the team focuses on working this issue out.

    Thanks!

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  2. Anonymous
    2012-12-04T10:24:07+00:00

    Hi JohanPerssonSX,

     

    I apologize, but we have not heard any update as to when Microsoft will release a new layout for the calendar. With regard to your concern about the incorrect birthdate of one of your contacts, I advise that you remove her birthdate both from your iPhone's contact information and Outlook, then re-add it to see if the issue will be corrected.

     

    If not, kindly reply to this thread and provide us the exact steps you did upon removing/re-adding it to your account.

     

    Thank you.

    If you follow the tread you will see that everyone has problems with birthdays that have been moved. It is this problem you have to solve first...

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  3. Anonymous
    2012-12-03T21:45:41+00:00

    Hi JohanPerssonSX,

    I apologize, but we have not heard any update as to when Microsoft will release a new layout for the calendar. With regard to your concern about the incorrect birthdate of one of your contacts, I advise that you remove her birthdate both from your iPhone's contact information and Outlook, then re-add it to see if the issue will be corrected.

    If not, kindly reply to this thread and provide us the exact steps you did upon removing/re-adding it to your account.

    Thank you.

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  4. Anonymous
    2012-12-03T12:21:23+00:00

    New problems.

    Last Friday I received a reminder on my iPhone that a friend had her birthday the following day, December 1.

    The problem is that her birthday is December 30. So a month later.

    So I really do not know why my iPhone reminds me a whole month early.

    Both my iPhone and on outlook.com says that her birthday is 30 december which of course is correct. Both in calander and in contact information.

    PS. When are you planning to release the new calendar to the new outlook.com?

    This might help.

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  5. Anonymous
    2012-11-21T04:46:06+00:00

    I have an issue with any event that is an all day event not just birthdays. The all day event syncs as one day early on android. If I put a time however the event syncs to the right date. Also this only occurs from March 2013 to October 2013 and only started happening recently. Any day event created in the past has synced correctly even from March 2013 to October 2013.

    When I add an all day event from the android phone it syncs with outlook.com as a two day event.

    Please let me know what I can do to correct the issue. Timezones on phone and hotmail calendar are correct.

    Thank you for looking into the issue.

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