Organizing and accessing contact information in Outlook.com
The Bug exists since over 3 years. The bug is discussed in hundreds of threads. And the Mods are still posting useless standard-answers.
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I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.
When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .
This problem does not affect dates in the Anniversay field only the birthdays!
If I correct the birthday field on my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!
I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.
If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.
I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.
EDIT, Things get worse!
I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.
This has got to be a problem with the database on the server!
Organizing and accessing contact information in Outlook.com
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The Bug exists since over 3 years. The bug is discussed in hundreds of threads. And the Mods are still posting useless standard-answers.
@Edgar_O are you kidding or is your answer a joke!? People are complaining on 9 Pages about a server-side bug in outlook.com and people are dealing with problems about birthdays moving forward/backward since month!
Is this the kind of help that Microsoft and their "Microsoft Forum Moderator" offer!? Did you read the thread or did you just paste a standard-answer? This is a major-bug!
@Michelle Anne D. : Do you have any new Information from the product group regarding the bug?
Thank you for posting to Microsoft Community. I apologize that it took us more time than usual to reply to your question. I understand that you're having issue with your contacts that are being moved one day on your iPhone. Let me assist you.
In order to troubleshoot the issue that you're having, you can read an follow the steps on this help article "Mobile Outlook.com"
If issue persists get back to us so we can further assists you.
Thank you.
Hello
This is also still happening to me. Contacts move one day on my iPhone.
Regards
Hi Michelle Anne D.,
thank you for your message.
I replied to your private message and hope it will help to find a solution.
Markus