birthday dates move forward one day when entered in outlook.com but synced to mobile (British summer time)

Anonymous
2012-09-05T13:06:37+00:00

I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.

When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .

This problem does not affect dates in the Anniversay field only the birthdays!

If I correct the birthday field on  my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!

I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.

If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.

I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.

EDIT, Things get worse!

I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.

This has got to be a problem with the database on the server!

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2015-01-01T01:46:44+00:00

    no fix, not even an answer to the private message and the data i provided, microsoft just doesn't care...

    two solutions though:

    1. use another email provider, all of them but microsoft are able to sync birthdays correctly (my solution) and you also will be able to also sync birthdays (and your calendar) with every other OS.

    Agreed. This is what I've done; moved my calendar and contacts services over to Apple. I waited long enough for a fix.

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  2. Anonymous
    2014-12-31T15:52:56+00:00

    no fix, not even an answer to the private message and the data i provided, microsoft just doesn't care...

    two solutions though:

    1. use another email provider, all of them but microsoft are able to sync birthdays correctly (my solution) and you also will be able to also sync birthdays (and your calendar) with every other OS.
    2. forward the outlook emails to gmail and set up your outlook-address as "send as"-address in gmail

    iCloud and Gmail just work the way they should, don't waste your time on microsoft-services.

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  3. Anonymous
    2014-12-30T21:40:03+00:00

    Saw this thread is it is now 2014 and the issue still remains. Any fix for the problem?

    I am using Outlook 2007 with an IPhone 4S.

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  4. Anonymous
    2014-12-08T22:55:56+00:00

    Wow, December 2014 and I still have this problem and still no fix??

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  5. Anonymous
    2014-03-15T12:47:16+00:00

    I've already reported it to Microsoft - no answer, no fix...

    I will try it a last time but i don't think that it will change anything.

    Outlook.com could have been interesting but there are there are more than enough alternatives like iCloud, Gmail, Yahoo,... that are capable of syncing contacts correctly, i think it's easier to stick with them...

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