birthday dates move forward one day when entered in outlook.com but synced to mobile (British summer time)

Anonymous
2012-09-05T13:06:37+00:00

I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.

When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .

This problem does not affect dates in the Anniversay field only the birthdays!

If I correct the birthday field on  my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!

I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.

If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.

I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.

EDIT, Things get worse!

I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.

This has got to be a problem with the database on the server!

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2016-06-08T00:42:16+00:00

    Actually 4 years now.

    I recently swapped my personal email/contacts/calendar from icloud (Apple) to outlook.com mostly for the exchange-like services in Microsoft Outlook. After 2 months of appointment and birthday dates moving seemingly on their own I am ready to go back to icloud. It uses IMAP in Outlook but at least I don't have to keep fixing magically appearing duplicate contacts and wrong dates every week.

    Microsoft - Seriously. Hire some people from Amazon or Steam that can actually make decisions and get things done. All of these H1-B Visa programmers are killing you.

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  2. Anonymous
    2016-04-28T21:37:43+00:00

    still no fix? Microsoft... this is so sad :-(

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  3. Anonymous
    2016-04-08T07:28:01+00:00

    Can't believe Microsoft is still not able to provide a fix for this (server-side) crucial bug!

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  4. Anonymous
    2016-03-27T00:25:44+00:00

    Hi AurelianRau,

    We sincerely apologize for the inconvenience of your contacts' birthdays being adjusted by more/less than a day. Our product team is currently working on a resolution for this issue.

    In the meantime, we advise that you check this thread from time to time for any updates regarding this matter. Your patience and understanding is greatly appreciated.

    Thank you.

    Three years later and it's still broken. When I enter a date of birth for a contact on my iphone it results in an error of one day on people.live.com

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  5. Anonymous
    2016-01-07T15:34:40+00:00

    Hi Carsten,

    Thank you for posting your query on Microsoft Community.

    This happens when your account went out of sync with the phone, or the mail server settings were not configured properly.

    Please try removing and re-adding your account from the phone and check if that helps. Refer this link for the steps: Mobile Outlook.com.

    Also, ensure that the mail server settings are properly configured. Refer to this link for the values: Send and receive Hotmail from an email app.

    Please feel free to contact us, if you need any further help we would be glad to assist you.

    Thank you.

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