birthday dates move forward one day when entered in outlook.com but synced to mobile (British summer time)

Anonymous
2012-09-05T13:06:37+00:00

I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.

When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .

This problem does not affect dates in the Anniversay field only the birthdays!

If I correct the birthday field on  my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!

I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.

If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.

I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.

EDIT, Things get worse!

I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.

This has got to be a problem with the database on the server!

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2013-09-11T03:02:01+00:00

    Hi robinleekh,

     

    Welcome to the Microsoft Community forum. I understand that you're also having the same problem and you're forced to manually change the dates as a run-around. I just checked and this issue is still with our Support Specialists. I'll follow up this case and we'll update this thread as soon as we get a word.

    Please bear with us in waiting. Your patience is much appreciated.

    Thank you!

    Dear Raymond,

    Appreciate your prompt reply. Thanks.

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  2. Anonymous
    2013-09-09T23:47:56+00:00

    Hi robinleekh,

    Welcome to the Microsoft Community forum. I understand that you're also having the same problem and you're forced to manually change the dates as a run-around. I just checked and this issue is still with our Support Specialists. I'll follow up this case and we'll update this thread as soon as we get a word.

    Please bear with us in waiting. Your patience is much appreciated.

    Thank you!

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  3. Anonymous
    2013-09-09T04:20:27+00:00

    Hi. This problem has been ongoing for a long time. Would appreciate a quick fix as I kept having to change the dates to the correct ones. Thanks.

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  4. Anonymous
    2013-08-22T19:13:10+00:00

    Hi José de Vilhena Gonçalves,

    Currently, we still haven't received an update from our support specialists about their investigation. But rest assured that we will notify you about their findings.

    Please bear with us as the investigation might take a while, and your patience is greatly appreciated

    Thank you.

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  5. Anonymous
    2013-08-22T14:30:10+00:00

    Hi,

     

    Thank you for the additional information you have provided for us. I have resubmitted this issue to our support specialist along with the details you have added so that they can investigate this case further.

     

    Please bear with us as we work towards fixing your issue. We will update this thread once we have received a feedback regarding this.

    Thanks!

     

    Hello

    Still no news about this problem?

    Regards

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