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Outlook launches without a Home Screen.
Menu Items are accessible and function properly (i.e. compose and send email, access Accounts etc.).
However, Home Screen does not render and you cannot see (or access) Mailboxes, Calendar, Contacts etc.
Appreciate that this is an issue with Public Beta Version but Apple has now issued this to One Million Mac Users and plenty of Microsoft Users rely on Outlook for Mac so, will need to be resolved.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
i actually just tried again yesterday, and still same,
when i closed the software and open again the home screen still missing
but however, i believe the new beta 3 has resolved this issue,
both my home and office outlook are working fine
A combination of Tracy plus Ian's suggestion of killing the Daemon once running got me back up and running.
To summarize:
First, Birche's steps:
1, Start Outlook, and the main window will not open
2, Start Activity Monitor and kill the Microsoft Database Daemon
3, Go back to Outlook, and now the main window will open
4, Put the text "Microsoft Database Daemon" in the Spotlight, find it and start it
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Now for Tracy's step:
6. Make sure "Hide On My Computer folders" is unchecked in Preferences/General
you guys/gals rock!
I just accomplished a successful window placement, using the above instructions, for the 6th time yesterday (beta 7 came out, requiring a restart). I've never had the procedure fail, had to start over again at any point, etc.
Are you sure that you didn't miss a step along the way? I've not tried any alternative simply because this solution has worked so well for me. The only thing I can suggest is trying again - reboot both times, follow the instructions to a 't.' It SHOULD work.
Clinton
hi clinton,
i dont think i misssed any steps, i followed exactly,
it just worked "once", then the next time i restart the app it hasnt got the home screen again,
well, i think i will jsut use Mail at the moment, hope this problem will fixed when yosemite officially released
I just accomplished a successful window placement, using the above instructions, for the 6th time yesterday (beta 7 came out, requiring a restart). I've never had the procedure fail, had to start over again at any point, etc.
Are you sure that you didn't miss a step along the way? I've not tried any alternative simply because this solution has worked so well for me. The only thing I can suggest is trying again - reboot both times, follow the instructions to a 't.' It SHOULD work.
Clinton
This is the process that worked for me. Make sure you don't quit app. I did, so had to redo this process and back up and running.
-Close Outlook
-Delete com.microsoft.Outlook.plist from HD/Users/user/Library/Preferences
-Go to documents/microsoft user data/
-Save Main Identity
-delete the folder Microsoft 2011 Identities
-reboot
-restart Outlook
-Close Outlook
-delete the folder Microsoft 2011 Identities
-Delete com.microsoft.Outlook.plist from HD/Users/user/Library/Preferences
-reboot
-Copy Main Identity back into Microsoft 2011 Identities
worked once, then problem came back...