Some sent emails are stuck in OUtbox of Outlook.com android mobile app

Anonymous
2014-07-23T22:14:01+00:00

I just found out why I haven't getting replies to some of my emails:  many of my sent emails over the past few weeks are sitting in my Outbox.  This would be in my Outlook.com mobile app on android.  I see no way to get them out of the outbox and sent.  not syncing or any other option available.  I am getting a message that I haven't been connected in a while, but that doesn't explain why I keep getting emails in my Inbox, and why only some emails don't get sent, and some emails are still in the outbox that are over two weeks old.

What should I do?  This is incredibly bad, if you think about it.   Do I move off of the Hotmail platform because it is proving to be unreliable?

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Outlook | Outlook for mobile | Outlook for Android | For business

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Anonymous
2016-12-08T02:03:23+00:00

I think I found the answer for my Droid.  The messages that pile up in the outbox are the ones that required a download of some attachment (photo, text, doc, etc) prior to sending.  If I forced the email in my inbox to fully load prior to forwarding or replying it sent just fine.  If it said that an attachment will be downloaded prior to sending it failed.

Hope that helps.

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  1. Anonymous
    2016-05-15T16:13:24+00:00

    This is so lame.  Major problem for me with my work.  MS will you please fix this  Jesus H.  Please do something.....

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  2. Anonymous
    2016-05-15T16:15:44+00:00

    And, this fix doesn't actually work, the oldest email is exactly the email I want to send.  I've tried copying, forwarding, then deleting the oldest and it still doesn't work.   I'm sure MS blames Android, meanwhile nothing is done.

    Copying text in outlook mobile is a pain as well, so simply copying and pasting doesn't really work for my needs either.  FIX IT

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  3. Anonymous
    2016-05-17T18:17:37+00:00

    Really disappointing to see that YEARS later this is still an issue and given I just read through all the replies, work arounds, and last ditch attempts it's even worse to realize this is STILL going on.  SHAME on Android AND Microsoft for not working together to fix this EPIC problem by now even if it meant programmers starting from SCRATCH.

    Again, having read this, I think I can add new layers to the problem as I believe one can't b!tch without providing new information or offering a solution.

    I spent five years with my exchange server being hosted by GoDaddy and NEVER had this problem on SEVERAL Androids and various incarnations of their OS.  I also used the Android Microsoft Outlook app and NEVER had any trouble.  Only reason I went back to Android's native email app is that it had more features that Outlook didn't have "yet" per Microsoft.

    I switched to hosting via Microsoft a few months ago and then this problem kept happening.  I work in travel so had started accepting that because of a bad wifi signal or roaming that's why my Outbox was acting up abroad.  It wasn't until I was home for a stretch and was furiously waiting for replies to emails that were never sent that this wasn't an international affair.

    Troubleshooting THIS issue, the sending server seems to work EVENTUALLY and emails DO come in.  Given my experience with Exchange Servers, my only thought might be that at some point, GoDaddy noted to its patrons that different OS's of Android might require different servers addresses as there wasn't a one size fits all. 

    Could that be the problem Microsoft?  Maybe one of your sending servers is too overloaded or not communicating properly with these devices? 

    I have a family member who works in tech assist for Verizon and he said that this has come up for numerous callers.  Their party line is to blame Microsoft, Microsoft's is to blame Android.  Uninstalling and reinstalling is NOT a valid option if it's not permanent given the frequency this happens. 

    Is it gonna take some News Exposure Expose to finally get this fixed and make it worth Corporate's visibility?  I am stunned that YEARS later this is still an issue.  Thank you for your time and consideration!

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  4. Anonymous
    2016-07-04T11:56:56+00:00

    I recently had success going into the settings and re-entering my outgoing email password. My password had changed and I had not considered updating it in the phone.

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