This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Just noticed a day or so ago that I've lost all of my contacts/People in Outlook (I did not physically deleted them by mistake). The Help window says to go to the People page, then in the menu bar click Manage, then click Restore Deleted Contacts. Unfortunately, when I go into the People page, there is no MENU bar - nothing (except the funny wheel which directs me to the Help page).
Organizing and accessing contact information in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
I have replied to your message in the private message area. Kindly see it for the latest update regarding your issue. Be sure that you are signed into this forum to view the message.
Thanks!
You know thats the problem with customer service-it is so impersonal. You are the third or fourth technition to attempt to handle my case and by that time you have no idea what my issue is. And I am not going to get drawn in to more anguish by explaining it again. Take your snips and your screenshots and shovel it.
I have responded to your private message but I don't think you actually get it. I had full access last week then the very next day after sending several emails the day before the entire contact list was gone. I posted on this site September 12th which was the day the contacts went missing. The previous day it was fine as I stated in my initial question. Telling me that my 30 days has elapsed is an apparent lack of understanding on your part. I even in my sent folders have several emails that I have sent out in the past week using my contacts. SO there is NO way the 30 days has elapsed. Trying to use that as a way to not help or solve my issue that is an apparent issue on your end is not cool. Your system deleted all of my contacts and all of the people on this thread, solve the issue/error rather than blamming users and hiding under some **** like it's been 30 days. It hasn't even been a week. SO disappointing. I want a resolution. It took days for you to even respond and you didn't even read my question because you are telling me in the private message my 30 days have expired. Who wouldn't know within 30 days that their contacts were gone??? This is my only email address. Solve the issue.
Hi,
Please see my private message.
Thank you
Hi,
Please provide the screenshot we need to investigate the cause of the issue.
Provide it to the private message created by Johan\_d.
We are looking forward to your response.
Thank you