I've lost ALL of my contacts in Outlook.

It's been two days with no response from your team. What kind of horrible nightmare service is this? Your system deleted my entire contact list. I am unable to send any emails business or personal. I want this problem resolved. I see that you are responding to other posts yet ignoring mine for two days. This is unacceptable when you're system created an issue and you're not being helpful or prompt with answers and restoring them. It's very disappointing. 

I responded to your private message and answered your questions and two days have passed!!! Really???

Hi Eric,

We apologize for any frustration.

I would just like to clarify, when you say "Outlook email", are you referring to Outlook.com that is accessed via a web browser or are you experiencing the issue on Office Outlook mail client?

For us to better understand, we would like to ask for a screenshot of the page where you are unable to locate your contacts. You can click on the link below for steps on how to obtain a screenshot.

• For Windows 8
• For Windows 7
• For Windows XP
• For Mac PC: Refer to computer’s help directory.

You can attach the screenshot on the private message. Please login to this website to see the private message tab. Since you are having a hard time looking for the private message, I just sent you another one on your last post.

Thank you.

Johan

So I get prompted in my email that there is a private message for me and lo and behold there is none to be found. Figures. Thats why I am the boss.

Hi KathCip and Roxy and Fatboy,

Thank you for posting your concern in Microsoft community. We understand that you are unable to access your contacts properly via Outlook.com. First to try, we advise that you try the suggested steps provided by JR_N and verify to us the results.

If you get the same result, we suggest that you answer the following questions below for further investigation:

• Does the issue happen when using a different computer?
• Do other Outlook.com accounts encounter the same issue when using your computer?
• Does the same thing happen when you access your account from the same computer with a different browser?
• Are you accessing your account via webmail (Outlook.com) or mail client (Windows live mail)?

Please let us know the result for further assistance.

Thanks.

This is such horse **** !! there is no private message anywhere !! And now I thought that I would try to send a group email in my outlook by copying the contact addresses from my people page into my outlook and it wont let me add any more contacts !! This is satanic and I am not happy with you geeks!! And I am not being abusive-you are !!! booo down with outlook and geeks who think they know what they are doing by changing things-look at all the people you have made unhappy !! Things were just fine before the change to geeklook.