where have all my contacts from hotmail gone

Anonymous
2013-03-31T21:26:38+00:00

WHERE HAVE ALL MY HOTMAIL CONTACTS GONE?

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-03-31T21:29:35+00:00

In Outlook.com contacts ARE people...To access People from Outlook.com, hover the cursor over the Outlook logo in the top left and click on the down-arrow that appears to the right of the Outlook logo.

Select People. 

Returning to your Inbox from People:

Hover the cursor over the People logo and click on the down-arrow that appears on the right of the People logo. Select Mail.  

You can also get to Calendar or Skydrive in the same manner.

Filtering your list:

Above the search box at the top of the Contact list on the left, is a filter option which says "All ". 

If you click on this you should see the groups you created in the past.  

Click on any of these to filter your list to just the contacts in that group.

Selecting one or many Contacts:

If you click on a contact name in the list, the details for that contact will appear on the right.  

Alternatively, if you click on the check box to the left of the contact picture, you can build up a list of selected contacts on the right by clicking on the check box to the left of multiple contacts.

Adding/Removing from Group membership:

Whether you select one or many contacts, you will see a top menu bar option for Groups.  

If you click on this, then it will display the list of groups with a check box checked for each group that the contact(s) is/are a member of. 

You can uncheck to remove or check to add, the selection of contact(s) to the chosen groups, and then click on Apply to apply the changes.  

Your selected contacts will then be updated to be added or removed from the groups you chose as appropriate.

Delete

When you select one or many contacts, you will see a top menu bar option for Delete.  

If you click on Delete and click Delete in the confirmation box, the selected contacts will be deleted.

Edit:

You can choose edit if you have clicked on a single contact (name or picture) in the list on the left to see their details on the right.  

When viewing their details, click on Edit in the top menu bar to edit or add details.

Browsers:

We recommend that you keep your web browser up to date to get the most out of the People experience.

If you’re not using an updated browser, some parts of People might not work and it might not display properly.

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  1. Anonymous
    2017-05-18T21:04:23+00:00

    Hi Ron,

    We can see here that you are having issues with your contacts. There has been a migration made before wherein Hotmail accounts are migrated to Outlook. To help us troubleshoot the issue, please sign in to Outlook.com and check the following places to make sure that the contacts you used to have saved are missing:

    1. Check your address book.

    At the top of the page, select the App Launcher > People. Do you see your old contacts? If you do, click on them to make sure details are there. This is where you can edit/delete contacts.

    1. Select the To/Cc/Bcc button.

    When you're writing a new email, if you click on the To/Cc/Bcc button you should see your address list come up for you to select people to email. Do you see the contacts in your address book?

    1. Try entering the address in the To/Cc/Bcc line.

    While typing in the To/Cc/Bcc line, you should see the top five matches based on what you've entered. If you don't see your contact yet, you might need to type in a few more characters.

    1. Check the Suggested contacts list.

    If you simply click in the To/Cc/Bcc line without typing anything you'll see the Suggested contacts list. Does your contact appear in this list?

    Let us know if the steps provided will make any difference.

    Thank you.

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  2. Anonymous
    2017-05-18T19:53:33+00:00
    1. Yes my contacts have disappeared
    2. I access using Google Chrome website. After typing in hotmail.com I redirected to outlook to sign in with my hotmail account.
    3. Through Google Chrome Browser
    4. Migrated to outlook preview?

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  3. Anonymous
    2016-10-14T18:14:30+00:00

    well my surface pro doesn't think so, none of my outlook contacts are included even though it sync the mail, and its my primary log on.

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  4. Anonymous
    2016-10-11T21:14:49+00:00

    Worked for me!

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