Organizing and accessing contact information in Outlook.com
Hi,
Thank you for posting your concern in Microsoft community. We understand that you are also unable to remove your Gmail contacts in Outlook.com. Also, you have mentioned that even after following the basic steps to resolve this issue you still get the same result. For further investigation, we would like to request a sample screenshot of your issue in the private message area that I created. Make sure that you are logged / signed in to this forum to see the private message.
Note: Please click on "You have a private reply to this message" link just above your post to view the message (highlighted in red) or click on the envelope icon located right beside your profile.
We will look forward to your response.
Thanks.