Removing Google contacts from outlook.com people

Anonymous
2013-08-29T08:03:59+00:00

Hi,

I need to remove contacts of gmail from outlook.com people. I have posted this problem in this thread

http://answers.microsoft.com/en-us/windowslive/forum/mail-people/i-need-remove-google-contacts-urgent/1a49dda4-ae2a-474a-b15c-17ba84ab0364?page=4

and I was asked by Forum moderators Alden D. and John Paul M. to create a new thread so that a moderator can properly address to me. Now I am waiting for a moderator to address to me.

The problem I am facing is I am unable to remove gmail contacts from outlook.com account. Many people seems to have the same problem

Br,

Mikko

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-08-29T14:04:10+00:00

    Hi MikkoHa,

    Thank you for posting your concern here in Microsoft Community Forum. It's my pleasure on helping you how to remove Google contacts on your Microsoft account.

    As our initial troubleshooting step, we suggest that you remove your Google account in Outlook.com then wait for 24-48hrs. To do so, please refer to the steps below:

    How to manage linked services (ie. Facebook, Google and LinkedIn)

     1.     Sign in to https://account.live.com.

     2.     Click Permissions.

     3.     Click Manage apps and services. 4.     Click Edit under the connected service that you want to remove your Microsoft account from. Ex. Google

     5.     Click Remove this connection completely.

     6.     Click Remove.

     -OR-

     1.     Sign in here https://profile.live.com/cid-e69224bfe91692c9/services/?biciid=accounts&view=manage

     2.     Click Edit under the connected service that you want to remove your Microsoft account from. Ex. Google

     3.     Click Remove this connection completely.

     4.     Click Remove.

    Don’t hesitate to update this thread if you have further questions.

    Thank you!

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  2. Anonymous
    2013-08-30T06:53:58+00:00

    Hi,

    I have done those steps already months ago and double checked them now -> there are no connected services related to google. The problem is that removing services doesn't help.

    So something else should be done.

    Br,

    Mikko

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  3. Anonymous
    2013-08-30T14:36:42+00:00

    Hi Mikko,

    To continue assisting you with your issue, please provide us a screenshot of the issue you are having when removing the Google contacts from your Contact list. You can post it in the private message area I I have for you. To view it, please sign in using a Microsoft account and click Private Messages tab across All Replies.

    In line with this, I'd like to confirm if you are receiving any error message at all? If so, please post the complete message on your next reply.

    If you have any questions and clarifications, please let us know.

    Thank you.

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  4. Anonymous
    2013-09-03T20:47:09+00:00

    Hello,

    Please give us permission to access your account so that we can speed up the process of troubleshooting this concern.

    I've created a private message wherein you can put the email address in question. Just click the red link You have a private reply to this message located above your post.

    Please be informed that you need to login/signed in to this post forum for you to view the link.

    Kindly confirm here in the public forum once you've provided the needed information.

    Thanks!

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  5. Anonymous
    2013-09-04T17:47:57+00:00

    Hi,

    I couldn't find any "the red link You have a private reply to this message located above your post". Last time it was visible and I replied to you privately. Did you forget to add the link?

    Br,

    Mikko

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