Removing Google contacts from outlook.com people

Anonymous
2013-08-29T08:03:59+00:00

Hi,

I need to remove contacts of gmail from outlook.com people. I have posted this problem in this thread

http://answers.microsoft.com/en-us/windowslive/forum/mail-people/i-need-remove-google-contacts-urgent/1a49dda4-ae2a-474a-b15c-17ba84ab0364?page=4

and I was asked by Forum moderators Alden D. and John Paul M. to create a new thread so that a moderator can properly address to me. Now I am waiting for a moderator to address to me.

The problem I am facing is I am unable to remove gmail contacts from outlook.com account. Many people seems to have the same problem

Br,

Mikko

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-11-29T19:23:09+00:00

    How did you get in touch with the lvl 2 agent? I need to escalate this same issue.

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  2. Anonymous
    2016-11-26T22:23:41+00:00

    Another update from Microsoft today. Technician confirmed this is a known issue that is being worked on by Outlook engineers. The technician said he will notify me when the update is available that addresses this issue. Unable to advose of a time frame, but said he will keep me posted.

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  3. Anonymous
    2016-11-26T13:14:42+00:00

    I will advise when I get my answer. Microsoft tech took log files and screen shots to sent to Outlook engineer.

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  4. Anonymous
    2016-11-26T12:18:11+00:00

    i already follow all instruction here but this google and facebook contacts still there

    how do can i remove it

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  5. Anonymous
    2016-11-22T16:54:35+00:00

    I just got off chat/remote with a level 2 on this issue. He said I'll need up to 48 hrs to see if it's fixed (removing Google and Facebook contact folders from outlook.com)

    I'll let you know when they call back in three days to check with me.

    Here is what we did for  Google:

    1. go to myaccount.google.com
    2. Sign-in Security - select  'Connected apps & sites/manage apps
    3. find Microsoft accounts and remove

    Here is what we did for Facebook:

    1. upper right hand top page pulldown (down chevron)
    2. select Apps
    3. find Microsoft and delete

    Sure hope it works - I've spent waaaay tooooo many hrs on this, as it appears others have as well.

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