Outlook.com Calendar birthdays sync issue

Anonymous
2014-05-08T18:55:35+00:00

Cannot sync birthdays from people to calendar... Help!!        

I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

 these birthdays are supposed to automatically sync to my Calendar once added to a contact...

t's been 48 hrs and the birthdays are not updating to the calendar...

I have also tried to delete the birthday calendar and add it back...

I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

I desperately want to get all my contacts, birthdays, calendar entries synced

I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

Please help!!!

Original title: outlook.com birthdays

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-06-20T18:20:59+00:00

    Great,

    Thank you very much for the update.

    Will be waiting for the news.

    Thanks,

    Dmitry

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  2. Anonymous
    2014-07-08T17:58:51+00:00

    I have the same issue.

    Here are Outlook.com features for what concerns Birthday as listed in http://windows.microsoft.com/en-us/windows/outlook/calendar-add-birthdays

    Calendar is connected to your contact list in People

    • If you add a birthday to a contact in People, the birthday will be added to your calendar.
    • If you add a birthday in Calendar, and the name you enter matches someone in your contact list, the birthday will be added to their contact.
    • If you add a birthday in Calendar, and the person isn't in your contact list, they'll be added.

    Here is my user experience with these features:

    • If I add a birthday to a contact in People, the birthday will be added to my calendar most of times. For some reasons, some contacts birthday in People will not show in the Birthday Calendar, regardless of time for sync, syncing manually, deleting and re-adding the birthday in People.
    • If I add a birthday in Calendar, and the name I enter matches someone in my contact list, the birthday will NOT be added to their contact, but instead, a new contact duplicate will be created in People.
    • If I add a birthday in Calendar, and the person isn't in my contact list, they'll be added. This works just fine, but I find it the least desidarable feature of the three: what if I just want to remember a birthday and do not want that person as a contact? - i.e. Small kids, very old aunts, my favourite novel author, etc.

    Are there any actions, that I am not aware of, I could do to have all People's birthdays synced with the Birtday Calendar?

    Thanks for your attention.

    Francesco

    hi!

    I've exactly have the same problem here.

    The sync feature doesn't work for some contacts.

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  3. Anonymous
    2014-07-09T07:14:07+00:00

    Hi,

    Welcome to Microsoft Community.

    I see that you're experiencing the same issue when it comes to adding birthdays for your contacts. Could you please clarify if you have also tried deleting and re-creating the Birthday Calendar? If yes and issue persist, please provide us the following information so:

    • Exact steps you have done when adding birthdays so we can reproduce this in our end.
    • Troubleshooting steps you have tried to rectify this issue.
    • The affected email address so we can forward this for further investigation.

    Provide these in the private message I’ve initiated for you. Note that you need to be signed in to your Microsoft Community account to view this then click You have a private reply to this message.

    We’re looking forward to your reply.

    Thank you.

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  4. Anonymous
    2014-07-09T07:52:25+00:00

    Hello Feverlyn,

    It's been almost a month since my your last update.

    Do you have any news regarding my request?

    Calendar still behaves weirdly...

    Thanks,

    Dmitry

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  5. Anonymous
    2014-07-09T10:24:08+00:00

    Hi Dmitry Bunevich,

    Your issue is still escalated to our Product Specialist. We apologize for the inconvenience. We will give you an update as soon as there is a resolution.

    If you have any questions please let us know. Your cooperation and understanding is highly appreciated.

    Thanks!

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