Outlook.com Calendar birthdays sync issue

Anonymous
2014-05-08T18:55:35+00:00

Cannot sync birthdays from people to calendar... Help!!        

I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

 these birthdays are supposed to automatically sync to my Calendar once added to a contact...

t's been 48 hrs and the birthdays are not updating to the calendar...

I have also tried to delete the birthday calendar and add it back...

I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

I desperately want to get all my contacts, birthdays, calendar entries synced

I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

Please help!!!

Original title: outlook.com birthdays

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

194 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2016-01-07T17:09:03+00:00

    I was told from the MS representative back in Oct 2014 that this issue was being sent to the development section for repair.  Nothing has been done about losing birthdays from the calendar.  MS is just ignoring this issue!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-01-27T07:09:59+00:00

    Hi 7simonchapman,

    Welcome to Microsoft Community!

    We would like to apologize for not replying in a timely manner. I understand that you are having difficulty in using your Outlook.com Calendar in syncing with your account, let me help you

    Please be informed that you need to access your Outlook.com Calendar options by clicking on the gear icon and choose "options" , then choose your "Birthday  calendar". Look for the word "Refresh now" and kindly click it. Once you have clicked that option it will sync all of your contacts from your People page.

    I hope this will help with your concern and let us know the result.

    Thank you,

    I found, that the manual refresh actually does the trick. Only one issue remains for me, linked contacts. If you have linked contacts it won't read all birthdays. For example I have my brother, his wife and children linked to keep my phone book tidy. That will not work with the birthday calendar.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-01-27T09:30:17+00:00

    I applied every method known to man and nothing changed - then one day it all synced and has continued to do so. I suspect an update has corrected the underlying problem.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-01-27T19:36:20+00:00

    Problem is not fixed for me - just this morning, it deleted my nieces' birthdays again. This cannot be making me popular with my family. This is just a screwed-up piece of functionality.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-02-16T08:02:01+00:00

    I am running into way too many problems with the whole Microsoft eco-system.  From apps, calendars, billing, and many more.

    I just realized I missed my sisters birthday because I put trust into the calendar and contacts.  I was wrong and I thought it is just as simple as adding a birthday into a contact and it appears in the calendar.  (It worked flawlessly in iCloud)

    Here there doesn't seem to be a solution and no one appears to be working towards fixing this.

    To be honest, I think I am getting fed up like many other people with these simple problems.  Please correct us if we are mis-understanding this issue and it is in fact harder than sending a satellite into orbit.

    I was a fan of Microsoft, but slowly they have these issues that are pushing me away.  Traded the Windows Phone for iPhone.  Surface and Cloud services appear to be the next victims, as things just don't work well on this platform.  Looks like I am taking the same path as these other individuals who are just losing trust in Microsoft.

    Was this answer helpful?

    0 comments