Outlook.com Calendar birthdays sync issue

Anonymous
2014-05-08T18:55:35+00:00

Cannot sync birthdays from people to calendar... Help!!        

I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

 these birthdays are supposed to automatically sync to my Calendar once added to a contact...

t's been 48 hrs and the birthdays are not updating to the calendar...

I have also tried to delete the birthday calendar and add it back...

I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

I desperately want to get all my contacts, birthdays, calendar entries synced

I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

Please help!!!

Original title: outlook.com birthdays

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-06-10T20:51:58+00:00

    Hello,

    I have a similar issue.

    I noticed that some of the contact birthdays disappeared from my calendar.

    As I understand mostly linked contacts between Skype and Outlook are affected.

    Other ones seem fine.

    Also couple of days ago all missing birthdays returned, but today I've noticed that they disappeared again.

    Would you please be so kind to help me with this?

    Thanks,

    Dmitry

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  2. Anonymous
    2014-06-11T18:57:05+00:00

    Hi Dmitry,

    Thank you for posting your concern here in Microsoft Community. Let me help you regarding your Birthday calendar issue on your account. 

    For us to better investigate this issue, please provide us your affected email address and provide it on the private message I've created for you so that we can check it privately. To view it, you need to click the notification that states “You have a private reply to this message. Click here to read it on our secure private messages section."

    Note: You need to be signed in to the Microsoft Community forum to view the link. Kindly notify us here when the needed information has been provided in the private message area.

    Thanks!

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  3. Anonymous
    2014-06-12T19:01:46+00:00

    Hi Dmitry,

    I have a response for you in the private message.

    Thanks!

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  4. Anonymous
    2014-06-14T16:33:41+00:00

    Hi Dmitry,

    I've replied to your private message. Kindly check it out.

    Thanks!

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  5. Anonymous
    2014-06-20T17:35:39+00:00

    Hi Dmitry,

    Please be informed that your issue has been forwarded to our Support Specialist to continue with the investigation. We will notify you once we got an update regarding your account.

    Your cooperation and understanding is highly appreciated.

    Thank you!

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