Outlook.com Calendar birthdays sync issue

Anonymous
2014-05-08T18:55:35+00:00

Cannot sync birthdays from people to calendar... Help!!        

I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

 these birthdays are supposed to automatically sync to my Calendar once added to a contact...

t's been 48 hrs and the birthdays are not updating to the calendar...

I have also tried to delete the birthday calendar and add it back...

I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

I desperately want to get all my contacts, birthdays, calendar entries synced

I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

Please help!!!

Original title: outlook.com birthdays

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-12-21T11:51:35+00:00

    Microsoft is not taking this seriously, so I suggest that everyone who hasn't done so already:

    Any other routes? :)

    I just permitted to post a corresponding comment on "Blogging Windows", where Windows 10 gets big hype and attention preliminary, encouraging everyone here to follow:

    http://blogs.windows.com/bloggingwindows/2014/12/17/december-update-on-the-windows-insider-program/#comment-14921

    Thanks! The last reply from Microsoft was on September 27; they are turning a blind eye...

    just ask on twitter... #BirthdayRoulette @MicrosoftHelps

    We'll ser how this turns out. But I thing we'll see us next year here too. So merry xmas and a happy new year, see you in 2015

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  2. Anonymous
    2014-12-21T14:09:25+00:00

    Escalate this problem (I'm talking about being ignored) one step further.

    Here is the link to the feedback form for Outlook: 

    http://go.microsoft.com/fwlink/?LinkID=255155

    Tell Microsoft that we are not satisfied. 

    Be sure to reference this post in your comments so that MS sees that we are all talking about the same issue

    http://answers.microsoft.com/thread/049d605f-20cc-4e9f-b250-4d810bf0e33c

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  3. Anonymous
    2014-12-22T10:26:56+00:00

    I have been experiencing this very same problem since months and no solution is in sight:

    http://answers.microsoft.com/en-us/outlook_com/forum/ocalendar-oaddtask/some-facebook-birthdays-disappear-from-the/827331ad-87c6-49f1-8e16-59390f3af5a1

    The Birthdays Calendar service is completely unreliable and Microsoft's silence on it is such a shame!

    I cross-linked the two threads and encourage everyone to express negative feedback on http://go.microsoft.com/fwlink/?LinkID=255155 referencing this thread in the comments:

    http://answers.microsoft.com/thread/049d605f-20cc-4e9f-b250-4d810bf0e33c

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  4. Anonymous
    2014-12-22T21:14:27+00:00

    It does make one wonder what Microsoft's agenda is - do they want us all to purchase Outlook or some other expensive Microsoft software??  Perhaps we should all just ditch our current emails and go to another provider - that might help Microsoft to sit up and pay attention, but of course then it will be too late, we will all have gone.

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  5. Anonymous
    2014-12-28T11:30:56+00:00

    Just had the same issue here, on two separate accounts:

    1. built out a list of contacts in People and added Birthdays (using website People via outlook.com)
    2. Added bespoke Birthdays to the website Calendar (which generated new contacts)
    3. Calendar worked fine
    4. Exported contacts list
    5. Imported contacts to second account
    6. Calendar self populated with Birthdays
    7. Sync'd both with Surface Pro 3 Calendar & People app
    8. All fine for 2 days
    9. This morning went to add new event on Calendar app on Surface
    10. All Calendar resync'd and removed all birthday events automatically
    11. Checked 2nd account and same happened, all Birthdays removed.
    12. Checking all contacts in the website People and their Birthdays all exist
    13. Can't get them to appear on the Calendar automatically anymore
    14. Not going to manually add them again.
    15. Normal events (i.e. meetings) still exist, so I could manually add everything as a meeting with a Birthday charm.

    Note - also noticed that the People app in win 8 (on Surface) doesn't show Birthdays and you can't add them here, assume the birthday data still exists - just want to confirm in case its a sync issue between device and web client.

    Cheers

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