Outlook.com Calendar birthdays sync issue

Anonymous
2014-05-08T18:55:35+00:00

Cannot sync birthdays from people to calendar... Help!!        

I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

 these birthdays are supposed to automatically sync to my Calendar once added to a contact...

t's been 48 hrs and the birthdays are not updating to the calendar...

I have also tried to delete the birthday calendar and add it back...

I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

I desperately want to get all my contacts, birthdays, calendar entries synced

I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

Please help!!!

Original title: outlook.com birthdays

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-29T21:36:19+00:00

            

    -

    Cannot sync birthdays from people to calendar... Help!!        

    I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

     these birthdays are supposed to automatically sync to my Calendar once added to a contact...

    t's been 48 hrs and the birthdays are not updating to the calendar...

    I have also tried to delete the birthday calendar and add it back...

    I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

    I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

    The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

    I desperately want to get all my contacts, birthdays, calendar entries synced

    I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

    Please help!!!

    Hi can you help me as I still have the problem

    Many thanks  Simon

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  2. Anonymous
    2014-05-30T17:53:18+00:00

    Hi,

    Thank you for getting back to us.

    I'm sorry to hear that your contact's birthday still doesn't appear on your calendar. Please provide us your email address, the name of contact on your People page and screenshot of calendar not showing the birthday.

    Note: You need to be signed in to this post to view the private message area.

    We are looking forward to your reply.

    Thank you.

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  3. Anonymous
    2014-06-04T02:33:05+00:00

    Hi 7simonchapman,

    I have a private message for you. Please click on  "You have a private reply to this message" link just above your post to view the message. Note that you need to be signed in to the Answers forum to view the link.

    Thanks,

    Kay

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  4. Anonymous
    2014-06-07T07:15:03+00:00

    Hi 7simonchapman,

    Thank you for the additional information. I have replied to you in the private message area. Please sign in to Microsoft Community to be able to view my response.

    Thanks,

    Rhyan

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  5. Anonymous
    2014-06-10T00:32:20+00:00

    Hi Simon,

    I have a private reply to your message. Please sign-in to this website in order to read it on our secure private messages section. 

    Thanks,

    Carissa J.

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