Outlook.com Calendar birthdays sync issue

Anonymous
2014-05-08T18:55:35+00:00

Cannot sync birthdays from people to calendar... Help!!        

I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

 these birthdays are supposed to automatically sync to my Calendar once added to a contact...

t's been 48 hrs and the birthdays are not updating to the calendar...

I have also tried to delete the birthday calendar and add it back...

I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

I desperately want to get all my contacts, birthdays, calendar entries synced

I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

Please help!!!

Original title: outlook.com birthdays

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-16T18:31:44+00:00

    Hi 7simonchapman,

    Welcome to Microsoft Community!

    We would like to apologize for not replying in a timely manner. I understand that you are having difficulty in using your Outlook.com Calendar in syncing with your account, let me help you

    Please be informed that you need to access your Outlook.com Calendar options by clicking on the gear icon and choose "options" , then choose your "Birthday  calendar". Look for the word "Refresh now" and kindly click it. Once you have clicked that option it will sync all of your contacts from your People page.

    I hope this will help with your concern and let us know the result.

    Thank you,

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  2. Anonymous
    2014-05-19T19:46:07+00:00

    Hi 7simonchapman,

    Welcome to Microsoft Community!

    We would like to apologize for not replying in a timely manner. I understand that you are having difficulty in using your Outlook.com Calendar in syncing with your account, let me help you

    Please be informed that you need to access your Outlook.com Calendar options by clicking on the gear icon and choose "options" , then choose your "Birthday  calendar". Look for the word "Refresh now" and kindly click it. Once you have clicked that option it will sync all of your contacts from your People page.

    I hope this will help with your concern and let us know the result.

    Thank you,

    Hi I have done as above but no birthdays have been transferred from people to calendar even after waiting 48 hours , I also noticed that it said it had synced half hour before anyway .

    I hope you can help further

    many thanks

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  3. Anonymous
    2014-05-20T13:24:35+00:00

    I have the same issue.

    Here are Outlook.com features for what concerns Birthday as listed in http://windows.microsoft.com/en-us/windows/outlook/calendar-add-birthdays

    Calendar is connected to your contact list in People

    • If you add a birthday to a contact in People, the birthday will be added to your calendar.
    • If you add a birthday in Calendar, and the name you enter matches someone in your contact list, the birthday will be added to their contact.
    • If you add a birthday in Calendar, and the person isn't in your contact list, they'll be added.

    Here is my user experience with these features:

    • If I add a birthday to a contact in People, the birthday will be added to my calendar most of times. For some reasons, some contacts birthday in People will not show in the Birthday Calendar, regardless of time for sync, syncing manually, deleting and re-adding the birthday in People.
    • If I add a birthday in Calendar, and the name I enter matches someone in my contact list, the birthday will NOT be added to their contact, but instead, a new contact duplicate will be created in People.
    • If I add a birthday in Calendar, and the person isn't in my contact list, they'll be added. This works just fine, but I find it the least desidarable feature of the three: what if I just want to remember a birthday and do not want that person as a contact? - i.e. Small kids, very old aunts, my favourite novel author, etc.

    Are there any actions, that I am not aware of, I could do to have all People's birthdays synced with the Birtday Calendar?

    Thanks for your attention.

    Francesco

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  4. Anonymous
    2014-05-26T19:19:51+00:00

    Hi Francesco,

    We are sorry for the delayed response. And we appreciate your patience on this matter.

    Let me help you with your concern about your issues in Outlook.com Calendar especially when it comes to Birthday Calendar.

    That seems to be odd and we will look into this situation.

    We'll be asking for your affected email address for us to investigate this issue. I opened a private message for you. Please sign in to this website to see the private message tab or click on **"You have a private reply to this message"**link just above your post to view the message.

    We will be waiting for your reply.

    Thank you.

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  5. Anonymous
    2014-05-29T17:26:14+00:00

    Hi lamé,

    We have received your private message, and I have already responded to it. Be sure that you are logged in in order to view and access the private message area.

    Regards,

    Francis S.

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