Outlook.com Calendar birthdays sync issue

Anonymous
2014-05-08T18:55:35+00:00

Cannot sync birthdays from people to calendar... Help!!        

I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

 these birthdays are supposed to automatically sync to my Calendar once added to a contact...

t's been 48 hrs and the birthdays are not updating to the calendar...

I have also tried to delete the birthday calendar and add it back...

I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

I desperately want to get all my contacts, birthdays, calendar entries synced

I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

Please help!!!

Original title: outlook.com birthdays

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-01-07T15:20:09+00:00

    Hi,

    I had the same issue, but since some time, birthday calendar works fine and all names are there. I don't know what I did or what happened in order to resolve the issue, but the issue occurs no more for me.

    MS attitude to this issue is serious shame.

    Joe

    Hi, I had a similar experience.  I did a lot of investigating with different scenarios back in January of 2015.  I even re-created a birthday calendar in another outlook account that I have, where the only contacts in that separate account were people with birthdays.  As added insurance I kept an excel worksheet of bithdays as a backup.  For a time I kept reporting if birthdays were disappearing and then miraculously, the problem ceased and the birthday calendar in my primary account remained stable from near the end of January 2015 to current.  The calendar I created in the other outlook account has NEVER had problems since the date of creation.  The reason for the correction in birthday calendar operation still remains a mystery to me.

    Bruce

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  2. Anonymous
    2016-01-07T13:27:15+00:00

    Hi,

    I had the same issue, but since some time, birthday calendar works fine and all names are there. I don't know what I did or what happened in order to resolve the issue, but the issue occurs no more for me.

    MS attitude to this issue is serious shame.

    Joe

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  3. Anonymous
    2016-01-06T22:20:36+00:00

    I have been on this thread for about 18 months and it appears nothing has changed with regard to all the calendar, contacts, birthdays problems and all the delayed Microsoft band aids that don't work.  

    Now I have found a solution.

    Moved to Apple

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  4. Anonymous
    2016-01-06T19:39:20+00:00

    Dear Stefan,

    the sync problem between People Hub and Birthday Calendar has been there for years now.

    Deleting and recreating the entire Calendar never made any difference for me. If you wait a few hours, the Calendar should repopulate - but don't expect it to be complete, birthdays events will go missing now and then.

    What would really make it worse is deleting a specific birthday from the Calendar: in that case you will never be able to add a birthday for that specific contact. You will have to create a new contact (with the same name, if you want) and add the birthday again to the newly created contact. On this very thread, a Microsoft employee confirmed that this is by design, to my disbelief.

    In short, to my limited knowledge, there is not a known solution to the Outlook.com Birthday Calendar sync issue as of today, - literally years after the problem was first reported.

    Best,

    Fra

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  5. Anonymous
    2016-01-06T16:14:29+00:00

    Hello,

    I have been having the same issues for a few weeks now.

    Symptoms:

    The Birthday Calendar started to miss a few birthdays of people in my contact list. All my contacts are in Outlook (no Facebook or any other contacts). Refreshing and Deleting/Recreating the Birthday Calendar multiple times made it worse. Now not one single birthday shows up in the Birthday Calendar! It seems that there is a sync issue between People Hub and Calendar.

    Please note that this issue is strictly on Outlook.com, with contacts created in Outlook.

    I noticed a few users were asked to send  a private message with their account info. Could you send me that link as well please?

    Thank you.

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