Outlook.com Calendar birthdays sync issue

Anonymous
2014-05-08T18:55:35+00:00

Cannot sync birthdays from people to calendar... Help!!        

I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

 these birthdays are supposed to automatically sync to my Calendar once added to a contact...

t's been 48 hrs and the birthdays are not updating to the calendar...

I have also tried to delete the birthday calendar and add it back...

I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

I desperately want to get all my contacts, birthdays, calendar entries synced

I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

Please help!!!

Original title: outlook.com birthdays

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-09-02T08:04:40+00:00

    @FredLussier:  We can not fix this problem ourselves.  This problem is described in several active threads and from several users.  In this thread alone, the problem was described as far back as June.  It is not a matter of us doing something wrong or having inconsistent data.  This is obviously a program error. 

    In my opinion, several moderators are working on this problem without coordinating their efforts with each other.  That is why they keep privately contacting users. I only hope that the appropriate escalation has been made to the development team and that development is aware of the problem.

    They need to know that it is a general problem, not relating to a user's account, choice of browser or contact data.

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  2. Anonymous
    2014-09-01T20:18:04+00:00

    I have the same issue.

    Here are Outlook.com features for what concerns Birthday as listed in http://windows.microsoft.com/en-us/windows/outlook/calendar-add-birthdays

    Calendar is connected to your contact list in People

    • If you add a birthday to a contact in People, the birthday will be added to your calendar.
    • If you add a birthday in Calendar, and the name you enter matches someone in your contact list, the birthday will be added to their contact.
    • If you add a birthday in Calendar, and the person isn't in your contact list, they'll be added.

    Here is my user experience with these features:

    • If I add a birthday to a contact in People, the birthday will be added to my calendar most of times. For some reasons, some contacts birthday in People will not show in the Birthday Calendar, regardless of time for sync, syncing manually, deleting and re-adding the birthday in People.
    • If I add a birthday in Calendar, and the name I enter matches someone in my contact list, the birthday will NOT be added to their contact, but instead, a new contact duplicate will be created in People.
    • If I add a birthday in Calendar, and the person isn't in my contact list, they'll be added. This works just fine, but I find it the least desidarable feature of the three: what if I just want to remember a birthday and do not want that person as a contact? - i.e. Small kids, very old aunts, my favourite novel author, etc.

    Are there any actions, that I am not aware of, I could do to have all People's birthdays synced with the Birtday Calendar?

    Thanks for your attention.

    Francesco

    hi!

    I've exactly have the same problem here.

    The sync feature doesn't work for some contacts.

    Hi,

    I have the same user experience issue.

    Need Help.

    Message for the moderator : why an answer in private message, this issue look like a general issue.

    Just give us a clear answer how to fix the problem.

    You can't fix this issue user by user, this is a non-sense

    thanks

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  3. Anonymous
    2014-08-30T09:38:26+00:00

    Hi,

    updated the required Information. Hope it helps to fix the problem.

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  4. Anonymous
    2014-08-30T09:22:44+00:00

    Hello,

    Kindly read the reply I've sent in the private message area. To view it, just click on the "You have a private reply to this message" link above your post or go to the Private Messagestab on this thread which is located across All Replies.

    Make sure that you are signed in to the forum to access the private message area.

    Thank you.

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  5. Anonymous
    2014-08-28T13:56:47+00:00

    Hi WhiteBahamut,

    We appreciate your time for posting your concern here in Microsoft Community.

    We really want to help you sort this issue. Before we can do this, we need your cooperation by providing us the information that I've requested on the above post (August 18, 2014).

    Note: You need to click the notification that states You have a private reply to this message. Click here to read it on our secure private message section or by clicking the Private Messages tab.

    We look forward to hearing from you.

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