Outlook.com Calendar birthdays sync issue

Anonymous
2014-05-08T18:55:35+00:00

Cannot sync birthdays from people to calendar... Help!!        

I have manually added birthdays to certain people in my Microsoft account ('@outlook.com')...

 these birthdays are supposed to automatically sync to my Calendar once added to a contact...

t's been 48 hrs and the birthdays are not updating to the calendar...

I have also tried to delete the birthday calendar and add it back...

I have tried to re-edit the relevant contact to see if it will update to calendar, but that also doesn't work...

I have Nokia Windows Phone 8 and I am using the Microsoft account with the phone...

The contacts are syncing fine with the phone, but the birthday calendar can't update until this problem is resolved...

I desperately want to get all my contacts, birthdays, calendar entries synced

I have also tried to add a birthday in calendar for a contact name I already have in people this then  creates a duplicate contact I then go to manage, clean up contacts this is then fine until about 24 hours later you then have duplicate birthdays

Please help!!!

Original title: outlook.com birthdays

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-09-24T23:11:28+00:00

    Hi Alejandro,

    Please check the private message I sent you.

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  2. Anonymous
    2014-09-24T20:03:04+00:00

    Hello WhiteBahamutand TheFireRed,

    We really appreciate your time for coming back. Please take time to see the private message area regarding your concern. Please don't hesitate to reply back to this public thread once you've provided the requested information.

    Your patience and cooperation is highly appreciated.

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  3. Anonymous
    2014-09-24T19:46:07+00:00

    Is there any progress in this issue? Since the last update on my private messege there was no update. Is this issue forwarded to the devlopers?

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  4. Anonymous
    2014-09-24T17:57:13+00:00

    Hi TheFireRed,

    Good day!

    Please check the private message created for you to see my response.

    Thank you!

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  5. Anonymous
    2014-09-24T13:51:43+00:00

    Hi TheFireRed,

    How is it going? Since you're having the same issue as with the original poster. We need you to give us the answers to the questions below. To give you a heads up, this questions were already provided on August 15, 2014 within this thread.

    • Account in question.
    • Sample of the missing Birthday Calendar.
    • Screen shot of the missing Birthday Calendar.
    • Screen shot of the contact's information via People page that shows the Birthday of your contact/s.
    • Were the missing Birthday Calendar came from the connected services (Facebook, Twitter and etc.)?
    • Does the issue happens after refreshing your Birthday Calendar?
    • Have you tried delete and re-create your Birthday Calendar?

    Note: You need to click the notification that states You have a private reply to this message. Click here to read it on our secure private message section or by clicking the Private Messages tab.

    We look forward to hearing from you.

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