Outlook.com Calendar birthdays sync issue

Is there any progress in this issue? Since the last update on my private messege there was no update. Is this issue forwarded to the devlopers?

Hi TheFireRed,

Good day!

Please check the private message created for you to see my response.

Thank you!

Hi TheFireRed,

How is it going? Since you're having the same issue as with the original poster. We need you to give us the answers to the questions below. To give you a heads up, this questions were already provided on August 15, 2014 within this thread.

• Account in question.
• Sample of the missing Birthday Calendar.
• Screen shot of the missing Birthday Calendar.
• Screen shot of the contact's information via People page that shows the Birthday of your contact/s.
• Were the missing Birthday Calendar came from the connected services (Facebook, Twitter and etc.)?
• Does the issue happens after refreshing your Birthday Calendar?
• Have you tried delete and re-create your Birthday Calendar?

Note: You need to click the notification that states You have a private reply to this message. Click here to read it on our secure private message section or by clicking the Private Messages tab.

We look forward to hearing from you.

I'm having the same issues as the previous users have reported. I must add that some of the names that do appear in my birthday calendar do not use the names I wrote in my contacts list. E.g., my dad's real name from Facebook shows in the calendar instead of "Dad".

Hi Steffen_Me,

Thank you for posting to Microsoft Community. I understand that you're having the same concern for birthday entries that not showing in your Outlook.com calendar. Let me assist you on this.

As an initial troubleshooting, we recommend you to remove and re add your account to see if the birthday entries will refresh in your Outlook.com calendar.

If same issue persist after doing the workaround, kindly get back to us and provide the following information so that we could continue to investigate your concern.

• Affected account.
• Alternate email address.
• Unique ID number of your account. 
• Fiddler Trace Logs.
• Screenshot of the page in which the birthday entries of your contacts are not showing.
• Screenshot of the page of your contacts.

Please follow the steps below on how to get your Unique ID number:

1. Login to this link: https://account.live.com
2. Under "Account summary", click Edit personal info.
3. At the very bottom you will find your Unique ID.

And to capture a screenshot, you can follow the steps that can be found on this help article "Use Snipping Tool to capture screen shots"

And to get the Fiddler Trace logs, you can follow the steps on this help article "How to help the Outlook.com support team collect FiddlerCap traces"

Lastly, please give us permission to access your account so that we can speed up the process of troubleshooting this concern.

To give us your permission to access your account, please reply to this post and include the following text in your post: I grant you my permission to access my Microsoft account.

**Note:**Before you give us your consent, please visit the article below before granting access to your account to support agents. 

“***Things to do before granting access to your account to support agents***”

Note: For security purposes, please post the account information on the private message area I have provided above your post. You also need to login to this Forum to view the private message link.

Thanks.