Can't save Outlook messages to file. 'Save as' is greyed out.

Anonymous
2012-02-04T10:41:40+00:00

I am using Office for mac 2011 under OS X version 10.7.2.

I cannot 'save' or' save as' Outlook email messages or attachments. PowerPoint, Excel and Word documents save normally. In Outlook "Save as" is permanently greyed out and cannot be selected. Save is not greyed out but does not react to instructions.

Any idea what the problem is and how to fix it.

I bought the software in November on line and this problem has existed for about a month.

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2012-02-05T02:18:01+00:00

Unfortunately, this is not an option in Outlook 2011.

If this is a feature you’d like to see in future versions of Office for Mac, be sure to send your feedback by clicking “Help” > “Send Feedback…” in any Office application or by clicking on the link below:

http://www.microsoft.com/mac/product-feedback

As a workaround, if you want to save the emails, you may simply drag the email from the Outlook window to the desktop or any other location. That will save the complete email itself.

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Anonymous
2012-03-01T08:31:42+00:00

I have the same problem and concern! I find this issue unbeleivable. I moved from windows to mac to find this office issue unacceptale!

This has to be corrected at once.

How can we manage the emails we receive in order to have them properly filed?

I can not beleive tha Microsoft could be so irresponsile in such basic issue

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  1. Anonymous
    2016-03-01T17:02:45+00:00

    I'm using Outlook 2016 and this didn't work. Do you have any suggestions? I really want to make e-mail templates for my work.

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  2. Anonymous
    2016-03-01T18:59:49+00:00
    1.  Save a Draft message, then duplicate it when needed.
    2.  Click on Tools > Signatures and create a new signature for every boilerplate text that you want to use. You can even make them in HTML if you wish.

    You can label them with a group prefix to separate them from email signatures:

    • Stationery - What we do
    • Stationery - General information
    • Stationery - etc.

    When you want to reply with boilerplate response, just click Reply and then drop down to the stationery you want from the Signature menu and send.

    Tip:

    If you have lots of signatures, move them instantly to the top or bottom by prefixing the signature name with either a space for the top or a ~ for the bottom.

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  3. Anonymous
    2016-03-28T17:21:34+00:00

    This can be done in Outlook for OS X (Mac) 2011 by employing one of the below hacks.  Hopefully it will work with other versions!

    New Email Method

    1. Create a new email message
    2. Using Outlooks "list view" (the view that shows a list of all messages, that you can sort) locate the email you want to save and drag it to the header (the area containing the To, CC, Subject, etc... fields) of the new email message. This will add the email message as an EML attachment 
    3. Hold down the control key and click on the EML attachment, the context menu will popup
    4. From the context menu click "Save As"
    5. Select the location where you want to save the attachment 

    Done. 

    Save Message Source Method

    1. Using Outlooks "list view" (the view that shows a list of all messages, that you can sort) locate the email you want to save 
    2. Hold down the control key and click on the message, the context menu will popup
    3. From the context menu click "View Source". This will open up OS X's Text Edit program. Note that you may have another program setup as your default text editor. This assumes TextEdit, which most all will have setup.
    4. From TextEdit's menu select "File" -> "Rename..." 
    5. This will put the focus on the top of the open TextEdit window that contains the current file's name (likely "Outlook_MessageSource_DATE TIME")
    6. Type the name you want to use, but make sure it ends in .eml
    7. From TextEdit's menu select "File" -> "Move To..." 
    8. Select the location where you want to move the file
    9. Close TextEdit

    Done.

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