Teams hogging memory, running slowly

Anonymous
2019-03-01T17:32:00+00:00

Hi

Teams is almost killing my laptop. Here's an example:

Is there anything  can do to reduce Teams' memory usage?

Or do I just need to buy more memory?

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

185 answers

Sort by: Most helpful
  1. Anonymous
    2020-09-10T14:17:16+00:00

    You wanna send them this? From the looks of it they haven't seen DevTools in a really long time. This is from a fresh start, too. The errors grow exponentially over time. 

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-08-25T20:03:50+00:00

    Standard Msft approach - passing the cost of cleaning up their sloppy development practices onto paying customers. Must admit, it wasn't that bad for me lately but today once again, the hog is back slowing everything else down. Ironically I was on a call with Msft support, and teams couldn't recognize my mic or initialize a screen share ....

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-08-25T00:56:01+00:00

    Hi oldhasbeen,

    Thanks for posting in our forum. For your problem, I suggest you try to clear the caches of Teams and see if there is any improvement:

    Go to  %appdata%\Microsoft\teams Then delete the following files. As a side note, you can move the files to another place to avoid the data loss.

    a. In Application Cache > Cache folder, delete all files in it.

    b. In Blob_storage folder, delete all files.

    c. In Cache folder, delete all files.

    d. In databases folder, delete all files.

    e. In GPUCache folder, delete all files.

    f. In IndexedDB folder, delete the .db file.

    g. In Local Storage folder, delete all files.

    h. In tmp folder, delete all files.

    If the issue persists, we suggest you vote for the feedback below via the following link. There is no option in Teams to reduce the memory usage.

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33643924-reduce-memory-usage

    Many features of current programs have been designed and upgraded based on customers’ feedback.

    Best Regards,

    Huni

    Okay so - Teams expects users to perform due diligence and clean up appdata every time Teams hogs the system and slows our devices- how does that scale as a solution?  How would I do this on my phone?

    Go to  %appdata%\Microsoft\teams Then delete the following files. As a side note, you can move the files to another place to avoid the data loss.

    a. In Application Cache > Cache folder, delete all files in it.

    b. In Blob_storage folder, delete all files.

    c. In Cache folder, delete all files.

    d. In databases folder, delete all files.

    e. In GPUCache folder, delete all files.

    f. In IndexedDB folder, delete the .db file.

    g. In Local Storage folder, delete all files.

    h. In tmp folder, delete all files.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-08-12T21:35:06+00:00

    Hi Everyone,

    I'm happy to report that after sending a few emails to former colleagues at MS I have managed to get a direct line to the Lead Dev on Teams and am putting together some information to send over to them to help get these issues resolved.

    They've actually been well aware of the issue for a while and have done a couple of patches that helped a wee bit, but obviously not enough. Teams is Msft's first attempt to sit a very "active" ui on top of a SP site and they clearly misjudged how many things would have to run in the background for it to work. It's improved for me a bit lately but that's on a 16gB ram machine - it's still horrendous for pc's with 8gB or less.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-08-12T21:23:32+00:00

    Hi Oldhasbeen,

    Memory is not the problem. Disk access is problem. It is at 100%. Probably you are using non-SSD type HDD. 

    PCIe NVMe SSDs will solve your problem. https://in.pcmag.com/ssd/121218/the-best-pci-express-nvme-solid-state-drives-ssds-for-2020 

    -Avneet

    To suggest we swap hardware to accommodate Msft's lousy implementation is a bit ludicrous. Anyways, my Surface does use a large ssd and that's not gonna solve anything.

    Was this answer helpful?

    0 comments No comments