Meeting Details in OneNote for Mac are Blank

Anonymous
2020-04-07T04:50:29+00:00

Hi there.

I am using OneNote for Mac along with outlook.  Both programs are logged in with my business email address.  When I attempt to insert meeting details, I just get a series of blank lines. This happens on dates when I have meetings on my calendar.  Attempting to refresh does nothing.  

Microsoft 365 Insider | OneNote | MacOS

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  1. Anonymous
    2020-04-07T07:56:02+00:00

    Hi TheZ23,

    To inset meeting in OneNote, please confirm if you used Insert> Meeting Details options.

    Please try closing and re-opening the notebook, closing and re-opening the notebook usually clears and successfully resets the connection. (Note: Before closing, please make sure the changes are synced successfully. If the changes made in desktop version of OneNote are not synced to browser before closing the notebook, your notes will be lost, and it won’t be possible to recover them.).

    To know how to close the notebook, see Close a notebook in OneNote for Mac

    After re-opening the notebook, try inserting the meeting again, check if it works.

    If the issue persists, please provide the following information to troubleshoot the issue:

    1. Could you confirm the build and version of Office apps installed on your mac? To confirm, open any Office app, such as OneNote, go to the OneNote menu and choose About OneNote.
    2. Did you start getting the issue recently? Were you able to insert meeting before?

    Note: You’ll need to have the same version of Outlook and OneNote installed on the same computer to add meeting details to your notes.

    In addition, please try using the following method to insert Outlook meeting in OneNote.

    1. In Outlook for mac, open your Calendar, double-click to open the meeting that you want to send to OneNote.
    2. On the ribbon near the top of the currently open message or meeting window, click Send to OneNote.
    3. In the OneNote task pane that appears, select the notebook and the section where you want your selected Outlook item to be saved.
    4. Click Save.

    Reference: Send emails and meetings from Outlook to OneNote

    Thanks,

    Neha

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