MP3 files grayed out in Transitions-->Sound-->Other Sound

Anonymous
2019-10-08T12:02:29+00:00

I am trying to automatically get PowerPoint from Office365 Mac to automatically transition from one slide to another at the end of an audio clip.  When I goto the Transitions tab --> Sound --> Other Sound, all my MP3 files are greyed out.  What gives?  I am frustrated to no end.

[Moved from PowerPoint / Mac / Office 365 Home]

Microsoft 365 Insider | PowerPoint | MacOS
Microsoft 365 Insider | PowerPoint | MacOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

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  1. Anonymous
    2019-10-09T10:48:02+00:00

    Seeing as how I have a Macintosh, that makes a whole lot of sense.  Thank you Micro$oft for creating more work for me.

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  2. Anonymous
    2019-10-09T06:28:38+00:00

    Hi Timothy,

    Thanks for posting in the forum.

    When you click Other sound to select the custom sound, please make sure the audio file is .wav format. We can insert MP3 as audio file via Insert, but when it comes to slide transition, it takes .wav format.

    Regards,

    Neha

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