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Have various Outlook 2016 search problem recently, but couldn't solve the latest one. User is on Windows 7
What happen:
Everytime the user starts the Outlook, it will give this warning.
Search cannot complete the indexing of your Outlook data. Indexing cannot continue for C:\Users\xxxxx\Documents\Outlook Files\xxxxxx.pst (error=0x81404005). If this error continues, contact Microsoft Support.
Search will works, but will not index any new incoming emails
If user close the Outlook and start again, it gives the same warning again, and previous unindex emails will be indexed. But subsequently new incoming emails will not be indexed again until the next Outlook restart.
We have tried:
still having the same problem.
any suggestion?
A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Update: With the help from Richard Batty here, we located the offending update that causes this problem. On Windows 7, the update is KB4022719, on Windows 10 it's KB4022715.
http://www.catalog.update.microsoft.com/Search.aspx?q=KB4022726
check to see if this is correct
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I'll check it out ..Thanks
IE bombs on that url.. Chrome works.
IE -
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<br> | --- | --- | --- | --- | --- | --- | --- | --- | <br> | 2017-06 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB4022726) | Windows Server 2012 R2 | Security Updates | 6/9/2017 | n/a | 235.4 MB | <br> | 2017-06 Security Monthly Quality Rollup for Windows 8.1 for x64-based Systems (KB4022726) | Windows 8.1 | Security Updates | 6/9/2017 | n/a | 235.4 MB | <br> | 2017-06 Security Monthly Quality Rollup for Windows 8.1 for x86-based Systems (KB4022726) | Windows 8.1 | Security Updates | 6/9/2017 | n/a | 129.1 MB | ||||||||||
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