Connectivity to online storage services via private vault, Microsoft OneDrive

Anonymous
2025-01-12T12:34:49+00:00

Hello,

Here is specific issue with connectivity to the online storage services via private vault feature in OneDrive application, version 7.22 (Beta 1).

No issues with connectivity of the mobile device, fixed and mobile internet connections was tested, same error.

Access to the private vault via www.office.com portal works fine.

Screenshot attached. Issue reported via application to the support services.

Kind regards,

Dmytro K.

Microsoft 365 Insider | Install, activate, and update | Android

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Anonymous
2025-01-14T08:52:09+00:00

Dear Dimitri-K，

Thank you for your reply and sharing.

I'm glad to hear that your issue has been resolved. I'll mark your share as an ‘Answer’ in the hope that users in the community who are experiencing similar issues can quickly orientate themselves to the problem, thanks again for sharing.

All the best to you.

Best regards

Isabella-MSFT | Microsoft Community Support Specialist

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  1. Anonymous
    2025-01-13T09:18:02+00:00

    Hello,

    I am able to access my personal vault from OneDrive mobile application. Eventually, there were issues in network environment between ISP's. No modifications were made on my mobile device.

    Kind regards,

    Dmytro K.

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