16.11.1802200 Sandbox error

Anonymous
2018-02-22T18:40:43+00:00

Split from this thread.

I have the same issue. It started for me when the auto-update installed version 16.11 (080220).

I haven't been able to log in and sync since early December 2017 - my account is a corporate one that uses client certificates to authenticate, and both Outlook and OneNote stopped connecting on Dec 3 2017. So that means that deleting the local cache of data is not an option for me, as I would lose 3 months worth of data.

I looked in the console app, and found 3 error messages from "sandboxd": I've posted the errors below, without all the gory details, which I can provide in some better way if necessary.

Error 1:

error 09:14:20.790136 -0800 sandboxd Sandbox: Microsoft OneNot(23218) deny nvram-get BSD Name

Violation:       deny nvram-get BSD Name 

MetaData: {"build":"Mac OS X 10.13.3 (17D102)","action":"deny","target":["BSD Name"],"hardware":"Mac","platform_binary":"no","profile":"unknown","process":"Microsoft OneNot","op":"nvram-get"}

Process:         Microsoft OneNot [23218]

Path:            /Applications/Microsoft OneNote.app/Contents/MacOS/Microsoft OneNote

Load Address:    0x1010dc000

Identifier:      com.microsoft.onenote.mac

Version:         16.11.18022001 (16.11)

Code Type:       x86_64 (Native)

Parent Process:  launchd [1]

Responsible:     /Applications/Microsoft OneNote.app/Contents/MacOS/Microsoft OneNote [23218]

User ID:         501

Error 2:

error 09:14:22.091846 -0800 sandboxd Sandbox: Microsoft OneNot(23218) deny file-read-data /private/var/db/nsurlstoraged/dafsaData.bin

Violation:       deny file-read-data /private/var/db/nsurlstoraged/dafsaData.bin 

MetaData: {"build":"Mac OS X 10.13.3 (17D102)","action":"deny","target":["private","var","db","nsurlstoraged","dafsaData.bin"],"hardware":"Mac","platform_binary":"no","profile":"unknown","process":"Microsoft OneNot","op":"file-read-data"}

Process:         Microsoft OneNot [23218]

Path:            /Applications/Microsoft OneNote.app/Contents/MacOS/Microsoft OneNote

Load Address:    0x1010dc000

Identifier:      com.microsoft.onenote.mac

Version:         16.11.18022001 (16.11)

Code Type:       x86_64 (Native)

Parent Process:  launchd [1]

Responsible:     /Applications/Microsoft OneNote.app/Contents/MacOS/Microsoft OneNote [23218]

User ID:         501

Error 3:

error 09:14:24.477489 -0800 sandboxd Sandbox: Microsoft OneNot(23218) deny mach-lookup com.apple.decalog4.incoming

Sandbox Check by:    launchd(1)

Violation:       deny mach-lookup com.apple.decalog4.incoming 

MetaData: {"build":"Mac OS X 10.13.3 (17D102)","sandbox_checker":"launchd","action":"deny","target":["com.apple.decalog4.incoming"],"hardware":"Mac","platform_binary":"no","profile":"unknown","process":"Microsoft OneNot","op":"mach-lookup"}

Process:         Microsoft OneNot [23218]

Path:            /Applications/Microsoft OneNote.app/Contents/MacOS/Microsoft OneNote

Load Address:    0x1010dc000

Identifier:      com.microsoft.onenote.mac

Version:         16.11.18022001 (16.11)

Code Type:       x86_64 (Native)

Parent Process:  launchd [1]

Responsible:     /Applications/Microsoft OneNote.app/Contents/MacOS/Microsoft OneNote [23218]

User ID:         501

Any help gratefully received!

  • Dave
Microsoft 365 Insider | OneNote | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-02-22T19:46:15+00:00

Hi Dave,

This looks like it may be cause by permissions issues at the OS level. Try following the steps to repair the permissions on your machine.

-Jesse

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